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Today, I am excited to share with you my recent discovery - CRAFTD London, a brand I stumbled upon while scrolling through Instagram. By the way, they have over 440k followers on Instagram.
Their unique designs instantly caught my eye, and I couldn't resist digging deeper. As winter approaches, I thought it's the perfect time to update my accessories collection and CRAFTD London seemed to have just what I was looking for.
In this blog, I'll share my honest thoughts and conclusions about CRAFTD London, based on my research and reviews from actual users on independent platforms. Because, let's be real, official website reviews don't always paint the whole picture. I hope that this review will guide you in making your next fashion choice.
Instagram @craftdldn
What Is CRAFTD London?
CRAFTD London is a renowned jewelry brand based in the UK that primarily targets the male demographic.
The product range includes a variety of gold and silver chains, pendants, bracelets, rings, and earrings, each meticulously crafted to represent a distinct style and personality.
What sets CRAFTD London apart is their commitment to offering high-end jewelry without the high-end price tag, with prices ranging from $30 to $120, challenging the notion that quality comes with an exorbitant price.
Pros
- High-quality products made from 316L Stainless Steel, sterling silver, and 18K gold
- Hypoallergenic, suitable for sensitive skin
- Durable, colorfast even in seawater
- Fair pricing, ranging from $30 to $120
- Lifetime warranty on products
- International shipping with free shipping on orders over £75
- Responsive customer service
Cons
- Shipping times can vary, with some customers experiencing delays
- Customers are responsible for return costs
- Mixed reviews on the returns and refunds process
- Some customers reported issues with the quality of certain products
- Mixed experiences with customer service, including slow responses and lack of communication regarding returns.
Is CRAFTD London Legit?
CRAFTD London is indeed a legitimate business offering a range of quality jewelry pieces. They have built a strong reputation in the market for their unique designs and high-quality materials.
The brand has a robust online presence across various social media platforms, including Instagram and Facebook. Their large following and positive customer reviews are a testament to their credibility and reliability.
Customers on Trustpilot.com have consistently praised CRAFTD London for their premium quality products, durability, and excellent customer service. Therefore, potential buyers can shop with confidence on CRAFTD London's online platform.
CRAFTD London Overall Review
| Aspect | Rating |
|---|---|
| Quality | ⭐⭐⭐⭐ 4 stars |
| Price | ⭐⭐⭐⭐ 4 stars |
| Shipping | ⭐⭐⭐ 3 stars |
| Returns & Refunds | ⭐⭐⭐ 3 stars |
| Customer Service | ⭐⭐⭐ 4 stars |
| Overall | ⭐⭐⭐⭐ 4 stars based on over 2,300 reviews |
Highlight
- Lifetime warranty.
- High quality: made from 316L Stainless Steel, sterling silver, and 18K gold.
- Hypoallergenic: friendly for individuals with sensitive skin.
- Durable: virtually colorfast, even in seawater.
- Fair Price: prices range from $30 to $120
- International shipping and free shipping on orders over £75.
- The return and exchange policy allows for a 14-day window, but customers are responsible for return costs.
- Shipping time depends on your location.
CRAFTD London Quality Review
CRAFTD London offers an impressive range of high-quality jewelry products that are both durable and visually appealing.
Their products, made from top-notch materials like sterling silver and 18K gold, are handcrafted, demonstrating the brand's commitment to craftsmanship and attention to detail.
Notably, these pieces are hypoallergenic, making them a great choice for individuals with sensitive skin.
Many customers have commended the brand for its premium quality products, with some noting that they retain their shine and do not tarnish even with continuous wear or exposure to seawater.
CRAFTD London also provides a lifetime warranty for its products, further attesting to their quality.
💬 What Customers Say:
However, not all reviews are positive. A customer has reported, “Minor discoloration or fading over time.” Another customer mentioned, “Receiving a necklace that looked overly yellow and felt cheap.”
But overall, customers seem generally satisfied with their purchases from Craftd London.
CRAFTD London Price Review
We have collected the average prices of brand clothing on their website.
| Items | Price |
|---|---|
| Necklaces | $44-124 |
| Bracelets | $30-75 |
| Rings | $50 |
CRAFTD London provides a variety of products with prices ranging from $30 to $120, catering to a broad spectrum of budgets.
💬 What Customers Say:
Customers have generally expressed satisfaction with the pricing, considering the quality of the product they receive.
Overall, the pricing of Craftd London products is deemed fair by the majority of customers.
CRAFTD London Shipping Review
CRAFTD London, a UK-based brand, provides international shipping with multiple warehouses across the globe, ensuring your order is dispatched from the nearest location to your provided address.
They also offer order tracking, which is a convenient feature for customers to keep track of their purchases.
Additionally, CRAFTD London offers free shipping on orders over £75, which is a great deal for bulk buyers.
💬 What Customers Say:
However, customer experiences with the shipping service seem to vary. While most customers are satisfied with the quick delivery, others have reported waiting for up to three weeks for their products to arrive.
Based on my findings, CRAFTD London has three warehouses situated in the UK, Europe, and the US. Customers expressing dissatisfaction over delayed deliveries could possibly be residing at a significant distance from these warehouses.
CRAFTD London Returns & Refunds Review
CRAFTD London provides customers with a 14-day window to return or exchange items after they have been received.
However, it's important to note that customers are responsible for all costs and charges associated with the return and exchange process.
Once a return has been processed at the warehouse, refunds are made to the original payment method, a process that can take between 7 to 14 days.
💬 What Customers Say
Customer reviews on CRAFTD London's return and exchange service are varied. Some customers commend the company for its excellent customer service, stating that their issues were resolved promptly and they received quick responses.
On the other hand, some customers were less satisfied with the service. These customers complained about slow responses, complications with refunds, and having to proactively contact the company to get updates on their return status.
CRAFTD London Customer Service Review
CRAFTD London's customer service can be reached via email on their Contact Page.
The brand does not have a FAQ page on its website, however, they are responsive to customer feedback, including negative reviews.
Customer experiences with CRAFTD London's customer service have been varied.
💬 What Customers Say:
Some customers have applauded the brand for their quick and efficient service, stating that the team was able to rectify their issues promptly.
On the other hand, some customers expressed dissatisfaction with the service, citing slow responses, problems with refunds, and a lack of communication regarding their returns.
CRAFTD London Bestseller Reviews
Compass Pendant Review
The Compass Pendant is a true statement piece that speaks to the adventurous spirit. It's all about blazing your trail, just like a true leader.
Made from super durable 316L Stainless Steel and 18K gold plating. Heat, water, or sweat? No problem!
With a 52cm link chain and a 20mm x 20mm pendant, it's the perfect size to make a statement without shouting.
Available in both silver and gold, it's priced at $75, making it a great investment for those who love unique jewelry pieces.
💬 What Customers Say:
A satisfied shopper said, “The quality is excellent, it pairs well with everything and has an appealing look. There have been no issues with discoloration or any other problems.”
“This necklace is stunning. It's made from top-notch materials and not only does it look fantastic, it also feels wonderful against the skin.” Reported a young lady. “It's also suitable for girls to wear.”
Rounded real Pearl bracelet Review
The Rounded Real Pearl Bracelet is a unique find in men's jewelry. Who says pearls are just for women? Men can rock them too!
This bracelet is adjustable, so it can fit wrists from 18-23cm. No worries about finding the perfect size!
Made with 5-7mm freshwater pearls, this bracelet is a classy and elegant piece. It adds a touch of sophistication to any outfit.
At $62, this bracelet is a steal. You get high-quality pearls at an affordable price.
💬 What Customers Say:
A customer expressed “The actual appearance surpasses the images shown online. I've found myself wearing it nonstop since it arrived. Even with my daily runs, it maintains its original sheen and quality, just like the first day I wore it.”
"I couldn't be happier with how stunning the pearls look and how well they fit around my wrist. They truly elevated my wedding ensemble and added that extra touch of elegance. I also paired them with a gorgeous pearl necklace from Craftd, which beautifully complemented the whole look." - A thrilled groom.
Cuban Chain Silver - 8MM Review
This Cuban Chain is an absolute must-have! With a simple yet striking design, it stands out whether worn solo or paired with your favorite pieces.
Offered in four different sizes – 2 mm, 4 mm, 8 mm, and 12 mm thickness, there's a perfect fit for everyone.
And the best part? It comes in both silver and gold, so you can pick the one that best matches your style.
Crafted from durable materials, this chain is designed to withstand the test of time. Priced at $87, it's a steal for something that adds such a stylish punch to any outfit.
💬 What Customers Say:
“I purchased this chain for my boyfriend as a present. The quality is excellent and it was delivered just a few days after I placed the order! My boyfriend adores it and the clasp seems robust. I would certainly endorse this product!” Wrote a happy customer.
A buyer expressed, “The chain is of excellent quality, it has not tarnished even when worn in water, and is highly durable.”
Band 2.0 Ring Silver Review
The Band 2.0 Ring is a unique and edgy piece of jewelry that is sure to turn heads. Its distressed surface gives a rough and rugged appeal, perfect for those who love an urban style.
This ring is available in three sizes - S, M, and L, so you're sure to find your perfect fit.
Plus, it comes in both silver and gold, so you can choose one that best matches your style.
Crafted from sturdy materials, this ring is just as durable as it is stylish. And at $46, it's a total steal!
💬 What Customers Say:
"The quality is excellent and it has a timeless appeal that will last forever." Reported a shopper. "However, finding the right size can be somewhat challenging. It would be nice if they offered more size options.”
What Customers Are Saying
CRAFTD London has garnered an impressive 4.1-star rating, based on more than 2,300 reviews on Trustpilot.com. This speaks volumes about the brand's credibility and customer satisfaction level.
To provide a more comprehensive view, I have meticulously gone through all the comments and selected a few representative ones to encapsulate the general sentiment towards the brand. Please continue reading for an in-depth analysis.
Summary of positive reviews
- Customers are generally pleased with the quality of the products, noting that they are well-made and durable, with no tarnishing or fading even with constant use or exposure to seawater.
- The company's response to customer issues was well-received.
- The pricing of the items was deemed acceptable by most customers, given the quality of the products.
- Some customers experienced fast delivery times and were satisfied with the overall shipping process.
- As for customer service, several customers praised the company for its prompt responses and quick resolution of issues.
Summary of negative reviews
- One customer reported that their necklace looked very yellow and felt cheap, raising concerns about the quality of some products.
- Shipping experiences varied, with some customers waiting up to three weeks for their products to arrive.
- There were several issues reported with returns and refunds. Customers mentioned long waiting times for refunds with no confirmation of receipt.
- Customer service received some criticism, with customers mentioning slow responses, problems with refunds, and a lack of communication regarding their returns.
Who Is CRAFTD London for?
While it was originally designed with men in mind, CRAFTD London's jewelry is truly genderless, making it ideal for any individual who appreciates understated, refined accessories.
Where to Buy CRAFTD London
If you're looking to purchase CRAFTD London products, the best and only place to do so would be directly from their official website.
The brand doesn't distribute their products through other online platforms like Amazon or eBay.
By choosing to sell exclusively through their website, CRAFTD London ensures that customers are receiving genuine, high-quality products directly from the source.
How to Contact CRAFTD London
CRAFTD London's customer service can be reached via email on their Contact Page.
CRAFTD London Alternatives
Jewlr: an innovative jewelry brand that brings a fresh approach to buying personalized jewelry online, offering a wide range of customizable pieces like infinity rings, mother's rings, promise rings, heart pendants, and name necklaces.
The GLD Shop: a jewelry and apparel brand that offers a wide range of gold jewelry products for men and women, including Cuban chains, tennis chains, pendants, and iced watches.
Story Jewellery: a brand that specializes in creating meaningful and personalized jewelry. They offer a wide range of products including rings, necklaces, and bracelets.
Mint and Lily: a jewelry brand that was born in the United States, this brand has carved a niche for itself in the realm of personalized jewelry. Their collections encompass a broad spectrum of customizable pieces, including Name Necklaces, Photo Jewelry, Name Rings, and Engraved Cuffs.
