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What Is XplusWear?
XplusWear is a Shenzhen-based brand exclusively dedicated to women of sizes L-5X. Offering a range of plus-size clothing, it fills a significant gap with fashionable offerings that are sassy, stylish, and classy. The brand strikes an impressive balance between style and comfort, ensuring every plus-sized woman feels both confident and comfortable in its pieces. XplusWear caters to a demographic that has long been overlooked, providing plus-sized women with the opportunity to express their style without compromise. A step forward in all-inclusive fashion, XplusWear is a brand for the modern, trendy woman who is not defined by her size but her style.
Pros
- Offers a wide range of plus-size clothing
- Includes fashionable and stylish designs
- Balance between style and comfort
- Delivers orders that align with their advertised product images
Cons
- Struggles with return and refund process
- Size inconsistency across products
- Prices might be a bit high for some customers
- Shipping times are longer than average
Is XplusWear Legit?
Yes, it is. XplusWear holds a unique position in the fashion industry as a purveyor of plus size clothing. Based in and shipping from Shenzhen, China, the brand consistently delivers orders that align with their advertised product images. This shows a commitment to authenticity and transparency, reassuring customers that what they see is what they will get.
However, the area where XplusWear seems to struggle is in its return and refund process, which has been reported as being somewhat difficult to navigate. Also, it's important to note that the brand is not accredited by the Better Business Bureau (BBB), a factor that may be a cause for concern for some customers.
Intriguingly, XplusWear appears to be connected to another plus-size brand, FlyCurvy, as both use the same company name - KELI GROUP DI LIAO KELI - on their Facebook pages. Moreover, the two brands share very similar shipping and return policies. Despite these similarities, XplusWear has managed to garner a higher rating on Trustpilot than FlyCurvy, hinting at a potentially higher level of customer satisfaction.
XplusWear Overall Review
★★★★☆ 4 stars
XplusWear is a popular brand offering high quality and beautifully designed clothes. Their extensive size range, spanning from US size 10-28 and accommodating sizes L-5XL, truly caters to the plus-size market, and their accurate representation of sizing is a significant customer satisfaction point. However, they fall short in providing detailed pictures of their merchandise and in their size consistency across products. XplusWear's prices range from $10-$70, making it a go-to brand for many but possibly a bit pricey for others. Shipping times are a bit longer than average, but their convenient order tracking helps alleviate delivery status concerns. However, their returns and refunds policy is less than impressive, with a convoluted return method and the responsibility for return shipping fees falling on the customer. Finally, while their customer service is praised for its swift responses and proactive approach, some customers find the return and refund process frustrating. Overall, the brand scores well in quality, sizing, and customer service but needs to improve in the areas of product imaging, shipping, and returns & refunds policies.
XplusWear Quality Review
★★★★☆ 4 stars
XplusWear has established a reputation for offering high quality and beautifully designed clothes. As indicated by customer reviews, the brand's variety of styles and edgy designs are highly appreciated. The quality of materials used are generally good, with the colors retaining their original vibrancy even after multiple washes. This speaks to the brand's commitment to the longevity of their products. However, the brand falls short in providing detailed pictures of its merchandise, which could be a turnoff for online shoppers who rely on images to get a sense of the look and feel of products. Most notably, the mystery box items received negative reviews, with customers expressing dissatisfaction with the quality of items received.
XplusWear Sizing Review
★★★★☆ 4 stars
XplusWear has made commendable strides as a brand that truly seeks to cater for the plus-size market. Their size range is notably extensive, spanning from US size 10-28 and accommodating sizes L-5XL. A commendable point of customer satisfaction is the brand's accurate representation of sizing. Many customers have vouched that XplusWear's clothing runs true to size, a plight often unmet in many plus-size clothing brands. However, the brand falls short when it comes to size consistency across their product range, as some customers have reported instances of their clothes running either too small or somewhat large. XplusWear provides different size charts on its product page and size guide page, which can be confusing for customers. Therefore, we suggest you follow the product measurements.
XplusWear Price Review
★★★☆☆ 3 stars
We have collected the average prices of XplusWear clothing on their website.
| Items | Price |
|---|---|
| Tops | $10-40 |
| Dresses | $20-60 |
| Bottoms | $30-60 |
| Outwear | $40-60 |
| Jumpsuits & Rompers | $30-70 |
The affordability factor varies according to the product category. The most affordable items are tops, ranging from $10-$40, which is a reasonable price point for everyday wear. Dresses, bottoms, outwear, jumpsuits and rompers fall under a slightly higher price range of $20-$70, which might not be as pocket-friendly for some. However, the brand compensates for this with their frequent sales and discounts, which customers highly appreciate. While there are some mentions of items being a bit overpriced, XplusWear manages to maintain a balance between style and cost, making it a go-to brand for many fashion enthusiasts.
XplusWear Shipping Review
★★★☆☆ 3 stars
XplusWear, shipping from Shenzhen, China, offers a distinctive yet slightly time-consuming shipping experience. The delivery time to the US takes a bit longer than average, spanning from 15-27 business days for regular items and reaching up to 40 days for pre-ordered merchandise. Unfortunately, the brand does not specify the shipping company they utilize, which can potentially lead to uncertainties for customers. However, they do offer a convenient order tracking system on their website, which helps to alleviate concerns about delivery status. Free shipping is available for purchases exceeding $89 - a reasonable threshold in the fashion industry, yet still, the standard $9.99 shipping fee to the US might deter small order customers. Customer feedback on shipping speed is mixed; while some commend the brand for its prompt delivery, others suggest an update to offer expedited options.
XplusWear Returns & Refunds Review
★☆☆☆☆ 1 star
XplusWear's returns and refunds policy is not up to par with what we would expect from a reputable fashion brand. Their 30-day return period is standard, however, the return method seems convoluted and inconvenient for the customer. The brand requires the customer to photograph the item, contact customer service with order details, and even arrange their own shipping -- all of which falls on the shoulders of the customer. Moreover, the responsibility for return shipping fees also lies with the customer, which is an additional inconvenience. There is also a lack of clarity regarding the time it takes for refunds to be processed. Feedback from numerous customers suggests dissatisfaction with the brand's returns and refund process. The brand only accepts refund requests for lack of items, broken packages, and quality issues. No refunds are accepted for simple change of mind purchases or sizing errors without quality problems. These stringent rules seem to prioritize the brand's convenience over customer satisfaction.
XplusWear Customer Service Review
★★★☆☆ 3 stars
XplusWear's customer service deserves applause for its swift responses and proactive approach in managing pre-order changes and product mistakes. The brand has displayed proficiency in addressing issues and concerns, evident in the commendations from several satisfied customers who have hailed their quick and helpful assistance. Yet, there remains an area of contention—the return and refund process. A portion of the clientele has voiced dissatisfaction, deeming the process tedious and frustrating. Clients have expressed discomfort in providing extensive proof for returns, which, for many, has tainted their experience. An immediate rectification of this policy could dramatically enhance XplusWear's customer service rating.
XplusWear Bestseller Reviews
XplusWear Tops Review
Unlike its counterparts, who predominantly concentrate on casual attire, XplusWear offers rather fashionable and unique tops, including graphic tops, shirts and blouses, and hoodies & sweatshirts. what truly sets XplusWear apart is its design philosophy. The tops are meticulously crafted to be fitted rather than loose, ensuring they beautifully accentuate the curvaceous lines of plus-size women. This approach not only breaks away from the conventional, but it also empowers its clients, making them feel as stylish as they are comfortable.
XplusWear Dresses Review
XplusWear deserves praise for its diverse range of formal dresses, from striking maxi dresses to elegant evening gowns, available in an inclusive color palette. Their cocktail dress line is equally impressive, with designs that superbly balance between fashion-forward and classic elegance. The wedding guest dress collection further amplifies their commitment to providing versatile, occasion-appropriate styles for plus size women. A standout feature of the brand is their XPW Design Dresses, a range that showcases creativity and trend-consciousness.
XplusWear Jumpsuits & Rompers Review
Xpluswear is a brand that stands out with its eclectic range of jumpsuits and rompers designed to cater to diverse tastes and requirements. Their long sleeve jumpsuits, available in a kaleidoscope of colors, including vibrant pink and sparkling silver, are undoubtedly a party staple. For those seeking comfort in warm weather without compromising on style, Xpluswear offers a selection of sleeveless jumpsuits. The brand also capitalizes on the ongoing off-the-shoulder trend, offering jumpsuits in this design that balances fashion-forwardness with an air of casual grace.
What Customers Are Saying
XplusWear has received more than 4300 reviews on Trustpilot, with an average rating of 4.0 stars, which means most customers are satisfied with their purchases. We have summarized what customers have said about the brand.
Summary of positive reviews
- Customers highlighted the high quality, beautifully designed clothes that were true to size and catered to different body types, including plus sizes.
- They also appreciated the variety of unique and edgy styles available.
- The sales and discounts offered by the company were well-received, despite some items being considered a bit pricey.
- The customer service was notably excellent, with quick responses, helpful assistance, and effective handling of issues such as replacing pre-order items and changing sizes before shipping.
Summary of negative reviews
- Some customers were disappointed with the quality of items received in the mystery box, and one accused the company of misrepresenting product images.
- Sizing was inconsistent, with some clothes running too small or too large.
- Shipping policies received mixed reviews due to long waiting times, and the need for an expedited shipping option was suggested.
- The returns and refunds process was criticized for its complexity and stringent requirements.
- Customer service was occasionally negative, and one customer was upset about their negative review not being published on the website.
Who Is XplusWear for?
XplusWear is for women who are plus-sized and are looking for stylish, sassy, and classy clothes that fit them well.
Where to Buy XplusWear
You can shop on their website.
XplusWear Alternatives
CurveDream
CurveDream is an online clothing brand for women offering a variety of products including dresses, tops, suits, and bottoms. It offers sizes up to 5XL with competitive prices ranging from $20-$50. Its styles appeal to middle-aged and elderly women, especially those in favor of the Boho style. Their prices range from $20 to $50.
Modlily
Modlily is an online fashion boutique that offers women's clothing and accessories at competitive prices with most items at $20-40. Modlily offers sizes ranging from 4-28.
Woman Within
WomanWithin.com has a large selection of comfortable, colorful, and casual plus-size clothes in sizes 12W to 44W or S to 8X, which are American sizes 4 to 42. It’s an affordable brand with most items at $10- $ 40.
BloomChic
BloomChic is an online fast fashion retailer for modern women sizes 10-30. The brand provides a variety of fashionable and cute clothes for mid and plus sized women, from dresses to swimwear. Their prices range from $20 to $40.
FlyCurvy
FlyCurvy is a brand that offers a range of trendy plus-size clothing that includes tops, dresses, bottoms, and linen collections. Their size range is commendably inclusive, catering to sizes from L-5XL, equivalent to US size 10-28, ensuring that curvy women of various sizes can find something that suits them. The price range is on the affordable side, falling between $10-50. This makes it a viable option for those looking for stylish but budget-friendly clothing options.
How to Contact XplusWear
XplusWear offers email/FB Messenger customer service only. If you have any questions or issues, please send them a mail at [email protected] or drop a DM via FB they will reply within 48 business hours. Company name: KELI GROUP DI LIAO KELI Registration number: MB-2591094
XplusWear Promotions & Discounts
XplusWear offers various promotions and discounts that can be used to save money on purchases:
- Coupon Codes: XplusWear offers a variety of coupon codes that can be used to get discounts on purchases.
- Email Newsletters: By signing up for XplusWear email newsletters, customers can receive discounts and promo codes sent directly from Xpluswear as soon as they are available. These include offers exclusively for subscribers that you won't want to miss.
- Social Media: Follow XplusWear on Facebook, Twitter, and Instagram. Occasionally Xpluswear will post new coupons and offers to their social pages.
- Buy More, Save More: XplusWear occasionally offers discounts for buying multiple items. For example, one current offer is "Buy 4 Products & Get 50% Off."
