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What Is Story Jewellery?
Story Jewellery is a brand that specializes in creating meaningful and personalized jewelry. They offer a wide range of products including rings, necklaces, and bracelets.
Each piece is carefully crafted to tell a unique story, allowing customers to express their individuality and personal style. Whether you're looking for a special gift or a piece to commemorate a significant moment in your life, Story Jewellery has something for everyone.
Is Story Jewellery Legit?
Story Jewellery is a legitimate brand that originates from China. In order to determine whether Story Jewellery is a trustworthy brand, it is essential to consider factors such as customer reviews, product materials, and manufacturing processes.
Story Jewellery Overall Rating
| Review Aspect | Total Rating (Out of 5.0) |
|---|---|
| Returns/Refunds Rating | ★★★☆☆ 3 stars |
| Shipping Rating | ★★☆☆☆ 2.5 stars |
| Quality Rating | ★★★★☆ 3.5 stars |
| Sizing Rating | ★★★☆☆ 3 stars |
| Customer Service Rating | ★★★★☆ 3.5 stars |
| Overall Rating | ★★★★☆ 3.5 stars |
What’s Story Jewellery Return & Exchange Policy?
If you're unhappy with the quality of your item due to manufacturing issues, you have 24 hours from the time you receive your package to contact their customer service team at [email protected].
You'll need to provide your order number, reason for return, and photographic evidence. Once your return request is approved, you'll receive further instructions.
When returning items, ensure they're in their original, unused condition and packaging. Story Jewellery maintains the right to refuse a refund if the item is worn, damaged, washed, or altered in any way.
Unfortunately, they do not offer refunds on custom pieces or for packages lost during the return process.
What’s Story Jewellery Shipping Policy?
How long does Story Jewellery take to ship?
| Shipping Methods | Shipping Time | Costs |
|---|---|---|
| Standard Shipping | 3-10 Business Days | $4.9 Free (orders over $50) |
Story Jewellery charges a standard shipping fee of $4.9. However, if your order exceeds $50, they offer free shipping globally.
Once you place an order, it generally takes 1-2 business days for them to process it.
For customers within the US, the delivery typically takes between 3-10 business days post-processing.
For international customers outside of the US, the delivery window is slightly longer, with packages usually arriving within 7-15 business days.
However, some customers have expressed dissatisfaction with the shipping times, citing delays and poor communication regarding shipping updates. For instance, there have been reports of personalized items such as rings taking up to a month to be delivered.
Where does Story Jewellery ship from?
While Story Jewellery does not explicitly state on their website the origin of their shipments, customer feedback suggests that their products are shipped from China.
Upon further research, it appears that Story Jewellery is a Chinese brand, under the ownership of Beijing Luomanoumi Information Technology Co., Ltd.
Is Story Jewellery Good Quality?
When it comes to the quality of Story Jewellery, there seems to be mixed opinions among customers.
Some have voiced their disappointment, citing issues such as small font size on personalized rings and tiny stones that make it difficult to read or identify colors. Additionally, a customer expressed dissatisfaction with a gold necklace, describing it as looking yellow, tarnished, and cheap.
On the other hand, there are customers who have praised the quality of their purchases, particularly a beautiful ring that they found to be of great quality. It appears that the quality of Story Jewellery may vary, with both positive and negative experiences reported by customers.
Are Story Jewellery True to Size?
When it comes to the issue of sizing, Story Jewellery has had a few bumps in the road. There have been several instances where customers have reported receiving items, such as rings and necklaces, that were not the size they ordered.
However, it's important to note that Story Jewellery has shown excellent customer service in these situations. They have been quick to send out replacement items in the correct sizes, without requiring the return of the original, incorrectly sized pieces.
How to Contact Story Jewellery Customer Service?
- Email: [email protected] (24/7)
Story Jewellery Bestseller Reviews
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For My Wife Highs and Lows Ring
Price: $69
Stone: AAA Grade Cubic Zirconia
Metal: 925 Sterling Silver, 925 Sterling Silver Plated with 18k Gold
The "For My Wife Highs and Lows Ring" is a beautifully symbolic piece of jewelry that carries a deep and meaningful message. It says, 'To my wife, this ring stands for the highs and lows of life, whereas a promise to love you through good times and bad unconditionally.'
Priced at $69, this ring is adorned with AAA Grade Cubic Zirconia, adding a touch of elegance and sparkle. The ring is not just a piece of jewelry, but a symbol of unwavering love, commitment, and the promise to stand by your partner through the inevitable highs and lows of life. It's a perfect gift as an engagement ring, promise ring, or a simple token of love.
What Customers Say:
“My wife is extremely pleased with this ring! The design is truly one-of-a-kind and exceptionally beautiful.”
⭐⭐⭐⭐
Special Star Planet & Stars Ring
Price: $69
Stone: AAA Grade Cubic Zirconia
Metal: 925 Sterling Silver
The Special Star Planet & Stars Ring is a beautifully crafted piece of jewelry that carries a profound message of love and belief.
Priced at $69, this ring is made with 925 Sterling Silver, making it durable and long-lasting. The AAA Grade Cubic Zirconia stones add a sparkle that is as bright as the stars in the universe.
The ring's design and meaning make it a perfect gift for a daughter. The message 'To my beautiful daughter, when you feel overwhelmed, don't forget that you're my daughter. You are the most special star in the universe and always believe in yourself' is a heartfelt reminder of a parent's love and belief in their child's capabilities. This ring is not just a piece of jewelry, but a symbol of love and encouragement.
What Customers Say:
“I received this ring from my parents as a gift for Valentine's Day in 2021. I can confidently say that it has rarely left my finger. I wear it constantly, even when showering or swimming, and surprisingly, it still maintains its flawless appearance.”
⭐⭐⭐⭐
Vertical Sterling Silver Bar Name Necklace With Birthstone
Price: $69
Stone: AAA Grade Cubic Zirconia
Materials: Brass with 18K White Gold/Gold Plated
The Vertical Sterling Silver Bar Name Necklace with Birthstone is a stunning piece of jewelry that allows you to carry your loved ones close to your heart.
Priced at $69, this necklace is made from high-quality brass with an 18K White Gold or Gold Plating, ensuring its durability and longevity.
The pendant can be personalized with names or a special message, making it a truly unique piece. To add a touch of sparkle, the necklace is finished off with a Grade Cubic Zirconia birthstone of your choice.
The ability to customize this necklace with multiple names makes it an exceptional piece. I've personally added all my family's names, transforming it into a wearable family tree. This necklace is not just a piece of jewelry, but a symbol of love and unity.
What Customers Say:
“I am thrilled to have found a way to incorporate the meaningful dates of when I met my husband and son into a piece of jewelry that I can wear every day.”
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Three Generations Triple Circle Bracelet
Price: $39
Materials: Tarnish Free Stainless Steel
The Three Generations Triple Circle Bracelet is a beautiful representation of the unbreakable bond between a grandmother, mother, and granddaughter.
The bracelet, priced at $39, is made from tarnish-free stainless steel, ensuring longevity and durability. The three interconnected circles symbolize the unity and love shared across the three generations, a link that can never be undone.
The delicately crafted chain features different colors, adding a subtle touch of elegance and sophistication. This bracelet is not just a piece of jewelry, but a meaningful keepsake that holds a deep, sentimental value. It's a simple yet powerful way to celebrate the special connection between the women in your family.
What Customers Say:
“I purchased this bracelet as a gift for my mom and I must say, it absolutely lives up to its picture-perfect appearance. The craftsmanship and design are simply stunning, and I couldn't be happier with the exceptional quality of this piece.”
Brands like Story Jewellery
CRAFTD London: a renowned jewelry brand based in the UK that primarily targets the male demographic, catering a variety of gold and silver chains, pendants, bracelets, rings, and earrings, each meticulously crafted to represent a distinct style and personality.
Mint and Lily: a jewelry brand that was born in the United States, this brand has carved a niche for itself in the realm of personalized jewelry. Their collections encompass a broad spectrum of customizable pieces, including Name Necklaces, Photo Jewelry, Name Rings, and Engraved Cuffs.
