JAXXON

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As a fellow shopper at Jaxxon, I can't give you a definitive "yes" or "no" on whether Jaxxon is worth your hard-earned cash based on my personal buying experience alone.

But, as a seasoned editor, I've dedicated countless hours to researching the brand, looking through authentic customer feedback, and examining the brand from every possible angle.

By marrying this research with my own shopping experience, I've crafted a well-rounded analysis of Jaxxon. My sincere hope is that this will help guide you towards the perfect product that suits your style and needs.

What Is JAXXON?

JAXXON is a distinguished online jewelry brand, renowned for its men's collection. They offer a broad assortment of products, including necklaces, bracelets, rings, earrings, wedding bands, pendants, and gold chains.

All pieces are meticulously crafted in Italy using high-quality materials like 14k gold and 925 sterling silver, ensuring both durability and style.

The brand is also recognized for its unique designs and affordable pricing. Established in 2017, JAXXON is based in Los Angeles, extending its stylish and quality offerings to both men and women.

Is JAXXON Legit?

Absolutely, JAXXON is a legitimate brand that you can trust. Customers have reported receiving their orders promptly and in good condition. The brand is also transparent and professional when it comes to product representation - the pictures used are real and the products received are exactly as pictured. What's even more reassuring is that JAXXON doesn't buy fake reviews, which means all the feedback you see is genuine. Plus, they are accredited by the BBB, further solidifying their credibility. So, rest easy and shop with confidence at JAXXON!

JAXXON Overall Review

★★★☆☆ 3 stars

Jaxxon is a brand that shines in the realm of handcrafted, high-quality jewelry. Their items exhibit a blend of durability, style, and top-notch materials. They offer a variety of sizes in chains, bracelets, cuffs, and rings, catering to a range of style preferences.

Jaxxon's shipping services are greatly appreciated by customers. While there's room for improvement in tracking updates, the overall shipping process is smooth.

Their return and refund policy is customer-friendly, except for certain limitations on solid gold or engraved items. The cost of return shipping, especially for defective products, could be a downer for some.

Jaxxon's customer service is generally responsive and efficient, available 24/7 via email, call, or live chat. However, some inconsistencies post-warranty period have been reported.

Despite these minor issues, Jaxxon's commitment to quality and positive customer feedback makes it a brand worth considering for your next jewelry purchase.

JAXXON Quality Review

★★★☆☆ 3 stars

If you're on the hunt for handcrafted, high-quality jewelry, Jaxxon is a brand that should definitely be on your radar. It's known for its handcrafted, high-quality pieces.

Jaxxon's jewelry is a testament to fine craftsmanship, blending durability and style with a selection of top-notch materials like 14K gold, cubic zirconia, and semi-precious stones, and 925 sterling silver.

However, no brand is perfect and Jaxxon is no exception. Some customers have pointed out issues with the clasps on the jewelry, stating they were too large and broke easily. There have also been a few complaints about the jewelry tarnishing or discoloring quickly.

Despite these issues, many customers are singing praises about the quality of Jaxxon's products, describing them as top-notch and absolutely stunning.

In conclusion, while Jaxxon may have a few kinks to iron out, their commitment to quality and the overall positive feedback from customers make them a brand worth considering for your next jewelry purchase.

JAXXON Sizing Review

★★★☆☆ 3 stars

Jaxxon has a lot going for it in terms of size variety. They've got chains that range from 18" to 26" in length and from 2mm to 10mm in thickness. So, whether you're into delicate pieces or prefer something a bit chunky, you're in luck.

In addition to chains, they also cater to your bracelet, cuff, and ring needs with a plethora of sizes to choose from. It's like a treasure trove for different tastes and preferences!

However, I must mention a little hiccup that a customer pointed out. They found that the earrings they bought were a tad longer than they'd have liked. Furthermore, they noticed that there weren't any measurements provided for the earrings, which made it a bit tricky to gauge the size.

So, if you're planning to shop from Jaxxon, keep this in mind. Maybe reach out to their customer service for more details, especially for the earrings. Despite this minor issue, the brand still offers a fantastic range of sizes that cater to a variety of style needs.

JAXXON Price Review

★★★☆☆ 3 stars

We have collected the average prices of brand clothing on their website.

I appreciate Jaxxon's commitment to affordable luxury by sourcing high-quality jewelry from top global jewelers, offering us luxury pieces at reasonable prices.

However, I do need to point out that not everyone seems to be as thrilled as I am. Some customers have expressed concerns about the longevity of these pieces.

A few have mentioned that their jewelry broke or faded quicker than expected considering the price.

So, while I personally had a positive experience, it's something to keep in mind. After all, we all want our sparkle to last!

JAXXON Shipping Review

★★★☆☆ 3 stars

Jaxxon has got a sweet deal on shipping - it's absolutely free on orders over $100. Even if you are overseas, you can place orders with confidence. Jaxxon provides international shipping services, carefully choosing the best carrier to guarantee the quickest delivery time.

I want to share my order experience from Jaxxon Jewelry and I must say their shipping process was quite smooth. I got my item without any defects and in a timely manner.

Many customers have praised Jaxxon for their efficient shipping process. Their items arrived promptly and in perfect condition. If you're in a rush, they also offer expedited shipping options for an additional fee.

However, not everyone got perfect shipping. Some customers have experienced delayed shipping, with one even reporting not receiving their item a month after ordering.

Also, a few people mentioned that the tracking numbers weren't updated promptly, which led to some confusion about the status of their orders.

Despite these hiccups, most customers have appreciated the quick shipping times. So, it seems like Jaxxon is doing a pretty good job overall, but there's definitely room for improvement in the tracking department.

JAXXON Returns & Refunds Review

★★☆☆☆ 2 stars

Not completely happy with your purchase? No problem! Jaxxon is more than happy to offer a refund, exchange, or store credit for any items you return within 30 days from the delivery date. Just remember to keep the item in its original packaging, untouched and unworn.

Unfortunately, due to the special materials of the items and the fact that some items are custom-made, there are some limitations when it comes to returns. If your item is solid gold or engraved, Jaxxon won't be able to accept it for return or exchange.

Now, onto some real talk from customers. Some weren't exactly thrilled with the return policy, mainly because they had to foot the bill for return shipping, even when the product they received was defective. That's a bit of a downer, isn't it?

Another point to note is that some customers have mentioned being offered only store credit or discounts on future purchases when they had issues with their products. This might not be a deal-breaker for some, but it's definitely something to consider if you prefer a full refund.

JAXXON Customer Service Review

★★★☆☆ 3 stars

Jaxxon Jewelry offers a few ways to get in touch with them. You can drop them an email at [email protected], give them a call at (213) 663-1585, or chat with them live on their website 24/7. Yes, you read that right, they're available round-the-clock to answer your questions!

They also have a FAQ page on their website, which is always a good sign. They're proactive about addressing common concerns, saving you time in case you have a quick question.

Now, onto the nitty-gritty. Jaxxon Jewelry has received a lot of positive feedback for their responsive and efficient customer service. Many customers have praised their swift response times and professional, helpful representatives. Sounds great, right?

However, not all experiences have been rosy. Some customers have shared their less-than-perfect experiences, especially when it comes to issues after the warranty period.

Jaxxon Jewelry seems to take feedback seriously though. Browsing through their Trustpilot page, it was impressive to see that Jaxxon takes customer feedback seriously. They respond to almost all of their negative reviews and are committed to finding a resolution.

So, to sum it up, while Jaxxon Jewelry has a responsive customer service team and multiple ways to get in touch, there seems to be some inconsistency in their service post the warranty period.

JAXXON Bestseller Reviews

If you're new to JAXXON, you might only know them for their iconic chains. But let me tell you, they've got so much more to offer, such as rings, bracelets, and earrings. This brand has got you covered. I've handpicked a few of their most popular items to review, ready to guide you through the brand's best and brightest.

JAXXON Cuban Link Chain - 5mm Review

The JAXXON 5mm Cuban Link Chain is a cool and classy piece that anyone who's into fashion would totally dig. It's made from pure 925 sterling silver and has a layer of solid 14k gold, giving it truly striking finish. It's no wonder this chain has become their top-selling item.

This 5mm chain is just the right size - not too chunky, not too thin - which is why I chose this size among 3mm, 5mm, and 7mm. The gold color adds a touch of classic charm, so it goes well with pretty much anything you wear.

Whether you're getting dressed up for a big event or just hanging out in your everyday clothes, this chain is an easy way to step up your style game.

Jaxxon Mosaic Cross Pendant Necklace

The Mosaic Cross Pendant Necklace is an incredibly adaptable accessory. Like their classic Cuban Link Chain, its chain is coated in 925 sterling silver and 14k gold. The pendant is created from high-quality 316L stainless steel and PVD plating, forming a scratch-resistant piece that can withstand everyday wear.

Its size and length strike the perfect balance, neither too small nor too large, ideal for anyone's wear.

Another highlight of this necklace is its toughness. Whether you're exercising, asleep, or even showering, this necklace stands up to the challenge. Impact from sweat or water does not tarnish the necklace or the cross pendant, preserving their original shine.

Weighing between 8-13g, this pendant brings substance without being too weighty. Its size makes it perfect for casual or formal wear.

Cuban Link Bracelet - 5mm Review

This Cuban Link Bracelet is a perfect match for the Mosaic Cross Pendant and the classic Cuban link chain above. If you want to pair your chain with a bracelet, you can’t go wrong with this one.

The Cuban Link Bracelet, like its classic Cuban chains, is plated in 925 sterling silver and 14k gold. Customers have praised this bracelet for its high-quality construction and the feel of real gold. Many customers have noted that it's made with quality and care, making it a durable piece that carries a good weight.

Signet Ring Review

I have to say that in addition to chains and bracelets, their rings also have a strong sense of design. Made from premium-grade 316L stainless steel and PVD plating, it's not just about looks - this signet ring is built to last.

Customers rave about the comfort of the Signet Ring, noting that it fits snugly without causing discomfort. The golden hue, present both inside and out, gives it an authentic gold-like feel, adding to its overall appeal.

I like the Jaxxon logo designed on the side and the inside, it’s understated but adds an extra touch of fashion. The logo, along with the unique edges, gives the ring a unique luster, and it’s no wonder it’s so popular with many young customers.

Cuban Link + Rope Chain Stack Review

Although Jaxxon is best known for men's jewelry, they also offer women's jewelry. This Cuban Link + Rope Chain Stack is a cool mix of the sturdy style of men's jewelry and the delicate touch of women's pieces.

The set includes a 3mm Cuban and a 2mm Rope Chain, both in gorgeous gold. The chains are sleek and stylish, making them a great addition to any jewelry box. You can wear them together for a bold look, or separately for a more subtle, classy style.

As always, Jaxxon delivers top quality. The materials used are just as strong as their men's necklaces, so you know these chains are built to last.

One happy customer described the set as "beautiful" and "very feminine." It's clear that this Cuban Link + Rope Chain Stack is a hit with customers who love the mix of toughness and elegance.

What Customers Are Saying

Jaxxon holds an impressive 4.5-star rating on Trustpilot.com, a testament to their outstanding service and product quality. This high rating is backed by a whopping 37,000 reviews, demonstrating the brand's popularity and the trust it has garnered from its vast customer base. The multitude of feedback indicates a high level of customer satisfaction, making Jaxxon a reliable choice for potential customers.

Summary of positive reviews

• Customers appreciate Jaxxon's commitment to handcrafted, high-quality jewelry that blends durability and style.
• The brand offers a wide variety of sizes in chains, bracelets, cuffs, and rings, catering to different tastes and preferences.
• Many customers praise the brand for its affordable luxury, sourcing high-quality jewelry from top global jewelers and offering reasonable prices.
• Jaxxon's shipping process is generally smooth, with free shipping on orders over $100 and efficient international shipping services.
• The customer service team is praised for being responsive and efficient, with multiple ways to get in touch and a proactive approach to addressing common concerns.

Summary of negative reviews

• Some customers have issues with the clasps on the jewelry, stating they are too large and break easily. There are also complaints about the jewelry tarnishing or discoloring quickly.
• A minor issue was pointed out regarding the lack of measurements provided for the earrings, which made it tricky to gauge the size.
• There have been instances of delayed shipping and issues with tracking numbers not being updated promptly.
• The return policy has been criticized for making customers foot the bill for return shipping, even when the product received was defective.

Who Is JAXXON for?

Jaxxon Jewelry is the go-to choice for those seeking fashionable, top-notch link chain jewelry. It's perfect for both ladies and gents wanting to inject a bit of class into their ensemble. Furthermore, it's especially ideal for guys on the hunt for trendy, durable, and reasonably priced jewelry pieces. So, if you're a man with a keen eye for style without breaking the bank, Jaxxon is definitely for you.

Where to Buy JAXXON

You can buy JAXXON products directly from their official website or Amazon.

How to Contact JAXXON

Email: [email protected]

Phone Call: (213) 663-1585

Live Chat on Website: 24/7

JAXXON Promotions & Discounts

Limited-time discount: As of October 2023, JAXXON offers 20% off sets and chains.

First order discount: Get $25 off your first order of over $150.