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What Is Hello Molly?
Hello Molly is an online fashion retailer renowned for its collection of dresses, blouses, and tops. The company is headquartered in Sydney, Australia, with additional offices in Los Angeles and Beijing. Hello Molly houses several niche labels such as Elette Fit and Dear Emilia, and is recognized for its romantic, sexy, and flirty aesthetic, reminiscent of bohemian style.
Pros
- High-quality garments with attention to detail.
- Wide range of products catering to various occasions and styles.
- Quick delivery and efficient returns process.
- Praised for excellent customer service.
- Offers a 10% discount for newsletter signups.
Cons
- Australian sizing can be confusing for international customers.
- Prices are considered semi-expensive, not affordable for all.
- Returns are only given as store credit within 30 days, no money refunds.
- High shipping costs for international customers and does not ship to PO boxes.
- Limited size range, not inclusive of plus-sized women.
Is Hello Molly Legit?
Absolutely, Hello Molly is a legitimate brand with a strong online presence. They boast over a million followers on Instagram and over 100k followers on TikTok. Hello Molly has received nearly 50,000 reviews from verified buyers on their website. Customers often praise the quality of their clothing, describing the items as flattering and exceptional.
Hello Molly Overall Review
★★★☆☆ 3 stars
Hello Molly is a clothing brand known for its attention to detail and use of both natural and synthetic fibers. While many customers praise the brand for its high-quality garments and accurate representation of products, some have reported issues with poor craftsmanship, such as falling sequins and poorly made zippers. The brand uses Australian sizing, which may differ from American sizing and has led to some customers finding their clothes too big or too small. Hello Molly's price range is considered semi-expensive, with some customers finding it reasonable while others deem it overpriced. The brand offers varying shipping costs based on order value and provides quick delivery, although international customers have reported high shipping costs. Hello Molly only allows returns for store credit within 30 days of the order delivery date and does not cover return shipping costs. While some customers find this process easy and efficient, others are unhappy with the lack of refunds to their bank accounts. Despite some issues with product quality and returns, Hello Molly's customer service is highly praised for its quick responses and problem-solving skills.
Hello Molly Quality Review
★★★☆☆ 3 stars
Hello Molly is committed to delivering high-quality garments with attention to detail and a focus on craftsmanship and material selection. They use a variety of natural and synthetic fibers in their clothing. Moreover, Hello Molly has robust quality assurance processes in place to ensure that their products meet high standards. Their clothing can last for years and still look brand new. Customers on Reddit agreed that the quality of the items was generally good. The products are an exact representation of what is offered in the pictures.
However, some customers received items of poor quality, with sequins falling off, zippers poorly made, and overall poor craftsmanship. There are also some customers who reported receiving dresses that were see-through, had loose threads, or were made from cheap materials.
Interestingly, even some positive reviews mentioned the poor quality of Hello Molly Clothing. A customer reported that the dress ripped within the first hour of wearing it, however, they gave a 5-star rating because of the excellent customer service.
Hello Molly Sizing Review
★★☆☆☆ 2 stars
Hello Molly uses standard Australian sizes. We have converted the cm to inches for your convenience.
| Hello Molly Size | Bust | Waist | Hip |
|---|---|---|---|
| XXS | 30" | 23" | 34" |
| XS | 32" | 25" | 36" |
| S | 34" | 27" | 38" |
| M | 36" | 29" | 40" |
| L | 38" | 31" | 42" |
| XL | 40" | 33" | 44" |
Here is an American women’s size chart for comparison.
| American Size | Bust | Waist | Hip |
|---|---|---|---|
| 0 | 33" | 25.5" | 35" |
| 2 | 34" | 26.5" | 36" |
| 4 | 35" | 27.5" | 37" |
| 6 | 36" | 28.5" | 38" |
| 8 | 37" | 29.5" | 39" |
| 10 | 38" | 30.5" | 40" |
| 12 | 39.5" | 32" | 41.5" |
| 14 | 41" | 33.5" | 43" |
Based on the size charts above, we make the size conversions from Hello Molly sizes to American sizes. They are different from the size conversions on Hello Molly’s size guide page. That’s why some customers find their Hello Molly pieces either too big or too small.
| Hello Molly Size | XXS | XS | S | M | L | XL |
|---|---|---|---|---|---|---|
| American Size | 00 | 0-2 | 2-4 | 6-8 | 10-12 | 14 |
Most of Hello Molly’s clothes are designed for women sized 0-10, which excludes plus-sized women like many other fashion brands, such as BloomChic and Shop Cider. Their models are extremely skinny, which means that those fabulous dresses may not look as good on others. Also, it may enhance unnecessary body anxiety.
Hello Molly Price Review
★★☆☆☆ 2 stars
We collect the average prices of Hello Molly clothing.
| Items | Price |
|---|---|
| Tops | $40-80 |
| Dresses | $70-120 |
| Bottoms | $60-120 |
| Jumpsuits & Rompers | $80-150 |
We must admit that Hello Molly is mid-range in pricing, far from cheap and affordable. Some customers find the prices reasonable, with one mentioning a dress cost them $69 compared to $160 from other retailers. They feel they are not wasting their money on items they will probably wear once.
However, there were also customers who thought Hello Molly was overpriced. They felt that the quality of the items did not match the price point, with some stating that the items looked like they should have cost significantly less than they did. Some customers experienced hidden fees at Hello Molly. They were charged tax on purchases made with store credit.
We think that the most valuable aspect of Hello Molly clothing is its design. They have managed to create a fancy upper-class vibe with their designs and models, and have successfully spread this through social media. Whether Hello Molly is worth it depends on your purpose of purchasing. If you want something that makes you shine on a special occasion, Hello Molly is probably worth it. However, if you're seeking durable daily wear, then Hello Molly might not be the perfect choice.
Hello Molly Shipping Review
★★★☆☆ 3 stars
Shipping costs vary based on the total order value and range from $10 to free for standard delivery to the US, with express shipping options available. Hello Molly offers free shipping on orders over $100. The estimated delivery time is within 7 business days for US orders. Taxes and duties may be charged for international orders and are the responsibility of the customer. If these charges are refused, the package will be returned, and the customer will be refunded the cost of the order minus any extra shipping charges.
Most customers were pleased with the quick delivery. A customer received her dress within one business day. However, shipping costs are high for international customers. Also, Hello Molly doesn't ship to PO boxes. Some customers reported that Hello Molly overvalued packages for duties.
Hello Molly Returns & Refunds Review
★★☆☆☆ 2 stars
Hello Molly allows returns for store credit only within 30 days of the order delivery date. It means that you can never get your money back once you spend it at Hello Molly. Returned items must be unworn, unwashed, unstained, unperfumed, and with all tags attached. Shipping costs are not credited upon return. Returns can be made through Happy Returns or Standard Post but return shipping costs are not covered by Hello Molly. Returns from Alaska and Hawaii require special instructions.
Some customers are satisfied with the return and refund process, describing it as simple, easy, and efficient. While other customers were unhappy with the returns policy, because Hello Molly only offers store credit for returns and does not refund money to customers' bank accounts. They just kept the items rather than going through the process of returning them.
Hello Molly Customer Service Review
★★★★★ 5 stars
We were very surprised to find that most of Hello Molly’s positive reviews are about its excellent customer service. Isn’t it a clothing brand rather than a service brand? Their customers were so generous that they gave 5-star ratings even after receiving poor-quality clothing and were pleased with the successful returns.
Regardless, it’s clear that most customers are extremely satisfied with the customer service, praising representatives for their quick responses, helpfulness, and problem-solving skills. One customer mentioned that Hello Molly's customer service is the best they've experienced in online retail. It can be true because most online retailers do not offer phone numbers, while Hello Molly does. However, there were also some customers reporting that they were not satisfied with the company's handling of issues, such as faulty items or missing parcels.
Hello Molly Clothing Reviews
Hello Molly Dresses Review
Hello Molly is famous for their diverse range of dresses that cater to a variety of occasions and tastes. They offer a wide selection of dresses that you can choose by style, occasion, length, color, and so on. Everyone can find their favorite type at Hello Molly, from midi and maxi dresses to bodycon and cocktail dresses. Whether you need an outfit for a birthday party, a vacation, or a formal dinner, you can find a perfect Hello Molly dress to wear. Most of their dresses are designed to accentuate body curves. Some of their dresses are made of light and thin fabrics that are elegant but can be see-through.
Hello Molly Rompers & Jumpsuits Reviews
Hello Molly rompers and jumpsuits are adored by many customers. They are vibrant and colorful, perfect for brightening up your day. Imagine wearing a Hello Molly flower-printed romper to the beach. Sounds very breezy and relaxing, right?
Hello Molly Tops Reviews
Hello Molly tops are all fashionable, and most of them are quite short. Therefore, Hello Molly tops are more suitable for fashion occasions compared to daily outfits. They are so chic that you can pair them with your not-so-chic bottoms, for example, wide-leg trousers in white/black/grey, to achieve a balanced overall look.
Hello Molly Bottoms Reviews
Hello Molly's bottom collection includes skirts, shorts, pants, and jeans. Most of them are set with tops that you can buy together to save time on figuring out a match. Same as tops, Hello Molly's bottoms are colorful and stylish, different from the basic styles.
What Customers Are Saying
Hello Molly has received over 1600 reviews on Trustpilot, with an average rating of 4.4, which is great. Their rating on Productreview is 4.3 with over 600 reviews. Here is a summary.
Summary of positive reviews
- Customers were pleased with the quick delivery, with one receiving her dress within one business day.
- The return process was reported as flawless and easy, with refunds being processed quickly and efficiently.
- The customer service was praised as outstanding.
- The quality of some products was described as great and amazing, with the satin dress being super thick.
- The accuracy in sizing and reasonable prices were also appreciated.
Summary of negative reviews
- Several customers reported poor quality of products, with dresses falling apart, ripping within the first hour of wear, or having thin materials and poorly finished zippers.
- Sizing was reported as inaccurate, with clothes being too small.
- The company was criticized for overpricing, charging high shipping costs, and imposing additional fees.
- The return policy was deemed unsatisfactory, with only store credit offered and no refunds.
Who Hello Molly Is For?
Hello Molly is suitable for those looking for trendy clothing for vacations or formal events. Their aesthetic is romantic, sexy, and flirty, leaning towards the bohemian style. Hello Molly especially caters to the younger generation with styles that are popular on social media platforms like Instagram, Pinterest, and TikTok.
Where To Buy Hello Molly
You can head over directly to their official website.
Hello Molly Alternatives
Princess Polly
Princess Polly is an Australian online fashion boutique that offers women's clothing and accessories. Princess Polly is sometimes lumped in with popular fast fashion sites, but it is of much higher quality. The prices at Princess Polly are always under $100, with the most expensive dresses around $75 and the cheapest being $25. The average price tends to be around $50.
Sezane
Sezane is a French fashion brand that offers ready-to-wear clothing, leather goods, accessories, and fragrances. The brand is known for its sustainable Parisian style. The average price for a dress is around $200.
ASOS
ASOS is an online fashion retailer based in the UK that offers a wide range of clothing, accessories, and beauty products for men and women. It is known for its extensive selection of trendy and affordable fashion items, catering to a wide range of styles and budgets. ASOS charges more on average than its fast-fashion rivals, with an average price of $57.16 per item in women's and menswear.
Reformation
Reformation is a fashion brand known for its sustainable and stylish clothing. They have expanded their collection over the years to include swimwear and new petite and plus-size options. The average price for tops is around $70-80, and for dresses, it's around $150-250.
Lulus
Lulus is an online fashion retailer that offers clothing, shoes, and accessories for women. Lulus prices can vary depending on the style and product, ranging from $5 to $350. The company considers itself an affordable luxury brand, and it frequently offers discounts and promotions on its products.
Selfie Leslie
Selfie Leslie is an Australian online fashion boutique that offers a range of clothing items, including dresses, rompers, tops, and jumpsuits. Selfie Leslie's online dress shop offers something for everyone, with a mix of sleek, bohemian-inspired, and sophisticated pieces. Generally, the prices vary between $50 and $110 on most items.
DÔEN
DÔEN is a fashion brand that offers a range of clothing items for women. The brand is known for its bohemian-inspired designs and feminine wardrobe staples. DÔEN is designed and produced by a collective of eight women in Los Angeles, California. Their prices range from $50 to $500.
How To Contact Hello Molly
You can call them at +1 (818) 900-7796 from Monday to Friday, 9:30 am-5:00 pm AEST. You can also email them at [email protected] for general inquiries, and [email protected] for returns and exchanges.
Hello Molly Promotions & Discounts
Hello Molly has a clearance section for discounted items. Also, customers can receive a 10% discount on their order by signing up for the brand's newsletter.
