The GLD Shop Logo

The GLD Shop

Review rating Review rating Review rating Review rating Review rating 4.0 Fact checked

* We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation.

What Is The GLD Shop?

The GLD Shop is a jewelry and apparel brand that offers a wide range of gold jewelry products for men and women, including Cuban chains, tennis chains, pendants, and iced watches. The brand was founded by Christian Johnston, an entrepreneur influenced by the art and urban culture of Pittsburgh, Pennsylvania, and now operates in Miami.

Pros

  • Stylish design and authentic materials
  • Offers a lifetime guarantee for all purchases of gold plated/vermeil jewelry
  • Comprehensive size guide and video tutorials
  • Competitive pricing strategy, balancing quality and affordability
  • Efficient and dedicated customer service

Cons

  • Concerns about durability of chain clasps
  • Potential scratches during return potentially leading to denial of refund
  • Some dissatisfaction with handling of returns and refunds

Is The GLD Shop Legit?

Yes, The GLD Shop is a legitimate brand. They are known for their authenticity, both in their product images and the actual items received by customers, ensuring a true match between expectation and reality. If you are still on the fence, give their products a try.

GLD has collaborated with A-list celebrities such as ASAP Rocky, Wiz Khalifa, and Rihanna, as well as top athletes like Carmelo Anthony, Kevin Durant, and Paul Pogba. The brand also has strategic partnerships with the NBA, NFL, MLB and Marvel Comics.

While they have a return and refund policy in place, customers should handle their returns with utmost care, as any scratches incurred during the return process may sometimes lead to denial of the refund.

The brand maintains a commendable level of integrity, with no evidence of buying fake reviews and an accreditation by the Better Business Bureau. GLD is committed to providing high-quality jewelry and offers a lifetime guarantee for all purchases of gold plated/vermeil jewelry.

Quality

★★★☆☆ 3 stars

GLD has done a commendable job in providing comprehensive descriptions and detailed imagery of their jewelry line, making it easy for customers to make informed choices.

The craftsmanship is lauded as top-notch, with pieces crafted with precision and care. The quality of the materials used, specifically the gold plating, has been a point of satisfaction for many customers who have enjoyed their jewelry's longevity and shine.

Sizing 

★★★★★ 5 stars

GLD demonstrates an exceptional level of meticulousness and customer-centric approach with their comprehensive size guide for chainsbracelets, and rings, and even for men and women.

gld video size guide

The brand goes the extra mile by not just providing a size chart, but also a detailed video tutorial on how to accurately measure for the perfect fit. This level of guidance empowers customers to make informed decisions, ensuring the jewelry they purchase aligns perfectly with their preferences.

gld size guide chart

The guide also enlightens customers on the aesthetic implications of different lengths, thus helping them envision the final look. This thoughtful touch from GLD is a testament to their commitment to customer satisfaction and their understanding of the intricate nature of personal style.

Price

★★★★☆ 4 stars 

GLD has managed to strike an impressive balance between quality and affordability that is quite rare in the fashion industry. Their pricing strategy is commendable, offering competitive rates that don't compromise the quality of their products.

The brand's generosity with discounts and deals is another delightful aspect that customers frequently highlight. Whether you are a first-time buyer or a returning customer, GLD ensures that there is always a special offer to make your shopping experience more rewarding.

Returns & Refunds

★★★☆☆ 3 stars 

GLD's return policy is notably convenient, offering a 14-day return period from the point of receipt. This provides customers with a reasonable time frame to assess their purchase and make a decision.

However, the brand has received mixed reviews regarding its returns and refunds process. A considerable number of customers have expressed dissatisfaction, citing that the company often attributes minor scratches or damages as reasons to avoid issuing refunds.

This has led to a perception of dishonesty in their handling of returns and refunds. Make sure to carefully pack your items to avoid any scratches when you return them. Also, snap some photos before sending them back just to be safe.

Customer Service

★★★★☆ 4 stars 

GLD managed to create an environment where the customer feels valued and prioritized. From the moment an order is placed, they ensure the customer is well-informed and comfortable. The staff is not only responsive but also incredibly helpful, going above and beyond to assist customers with their orders.

Their ability to swiftly correct errors like shipping addresses is a testament to their efficiency. This level of dedication extends to their product quality as well, resulting in a consistently excellent shopping experience.

The brand has managed to cultivate a loyal customer base, with many praising their professional approach.

The GLD Shop Bestseller Reviews

Alpha Era 316- Iced Bezel Review

gld alpha era watch

The unique feature of these watches is the smooth and continuous movement, with 5 moves per second. This ensures there's no ticking, a feature that's hard to find in other watches. The meticulous attention to detail is evident in every aspect of the watch, from the choice of movement to the setting of the stones.

The Alpha Era watches are hand-set with precision, ensuring perfection in every piece. The unique setting method leaves no empty space between the stones, providing an unmatched shine and overall look. The fully iced watches are a spectacle in themselves with over 2500 hand-set stones. The bezel, adorned with 30 3.8mm round cut CZ stones, adds to the elegance.

Overall, the Alpha Era watch collection is worth every penny. It's not just a watch, but a statement piece. Whether for personal use or a gift, this collection is sure to impress. The quality, craftsmanship, and attention to detail are truly unmatched.

Micro Cuban Chain Review

gld cuban chains

Measuring at 3mm, this sleek piece is versatile and can be worn either stacked or solo. The company offers a lifetime guarantee, promising to repair any defects in craftsmanship or breakage.

However, the chain falls short in a few areas. The clasp, for instance, is quite challenging to use. It is so tiny that it takes considerable effort to put on and take off the chain. This design flaw can be quite frustrating. And the chain tends to get tangled easily, which can be a minor inconvenience.

On the positive side, the packaging presentation and customer service support are commendable. The company has done an excellent job in these areas. The chain's quality is also good for the price, although it is a bit more yellow-gold than the picture shows.

Despite these drawbacks, we find the chain attractive and durable. It pairs well with other jewelry and can withstand water exposure without tarnishing.

Micro Tennis Necklace Chain Review

gld tennis chains

The Micro Tennis Chains are a unique and stylish piece of jewelry. The white gold polish over stainless steel gives it a premium and luxurious feel. The versatility of the product is also commendable as it can be worn as a single strand, double strand or even paired with pendants.

The chain does shine beautifully in the light and provides a clean look. It is also deemed to be good value for the price. However, the overall design and functionality need improvement for a better user experience.

It tends to get caught and pinch the skin, which can be particularly uncomfortable. Additionally, the necklace seems to have a design flaw where it pulls on hair and clothing. This could be a major drawback for those with long hair.

The diamonds are only on one side, which makes it look cheap and it requires constant adjustment to keep the shiny side showing. This undermines the aesthetic appeal of the product.

How to Contact The GLD Shop

Email[email protected]

Call: (855) 252-3775 Monday - Friday, 9:00 AM - 5:00 PM EST

Live chat: 8:00 AM - 10:00 PM EST


Brands like The GLD Shop

Jewlr: an innovative jewelry brand that brings a fresh approach to buying personalized jewelry online, offering a wide range of customizable pieces like infinity rings, mother's rings, promise rings, heart pendants, and name necklaces.

Bayam Jewelry: based in New York, is a brand that specializes in the sale of 10K and 14K real gold jewelry. Their offerings range from everyday chains to staple pieces, all crafted from top-tier materials.

CRAFTD London: a renowned jewelry brand based in the UK that primarily targets the male demographic. The product range includes a variety of gold and silver chains, pendants, bracelets, rings, and earrings, each meticulously crafted to represent a distinct style and personality.

JAXXON: a distinguished online jewelry brand, renowned for its men's collection. They offer a broad assortment of products, including necklaces, bracelets, rings, earrings, wedding bands, pendants, and gold chains.


Brand Promotions & Discounts

Student Discounts: $25 OFF $75

gld student discounts

Military Discounts: 50% off

gld military discounts


The GLD Shop FAQs

They only use real 14-18k yellow gold, and meet all regulations set by the Jewelry Vigilance Committee. As for diamonds, although they use ”diamond“ in the jewelry names, they use CZ stones, which are classified as diamond simulants. Of course, they have mentioned this in the material description.

5-10 business days for the US residents.

According to The GLD Shop, the jewelry should be kept dry. Avoid exposing your items to water or extensive/intense humidity. 


The GLD Shop Reviews

  • Review rating Review rating Review rating Review rating Review rating
    R
    Rose
    Nov 23, 2023

    The first package arrived late and when I opened it, one of my chains was missing. Two days have passed since they sent the missing chain via express shipping and it hasn't shipped yet. They gave me a $25 apology, which I appreciate. The customer service isn't terrible, just a bit unlucky.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    D
    Daisy
    Nov 7, 2023

    The items are pretty good, but the clasps could use some improvement. The special "GLD" clasp for the larger chains can be tough to open occasionally. The design is great, but it's not very user-friendly. The clasps on the smaller items feel a bit light and plasticky. However, the color is spot-on. The gold is simply stunning. A few tweaks here and there, and it'll be perfect.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    M
    Melanie
    Jul 5, 2023

    I bought the Iced Triangle Chain and for the most part, I'm pleased with it. The packaging and the little extras that came with it were really cool. However, I do have an issue with the chain's clasp. It has unexpectedly unfastened a few times and fallen off my neck. This has happened quite a lot considering I've only had it for about a month.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    B
    Brooklyn
    Jun 15, 2023

    My husband bought me a women's tennis bracelet, which was gorgeous and sparkly. Sadly, it broke this year, and when I initiated the return process, I was surprised to be charged for shipping the faulty item back to them. To make matters worse, they want to charge me again for sending it back after repair. I'm really disappointed with their warranty service. I believe that at least one of the shipping costs should be covered by them, not me. Why should I bear both shipping costs?

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    Z
    Zoe
    Jun 14, 2023

    I'm generally happy with everything I've bought, but I had an issue with a return. They claimed the item had scratches and signs of wear, which wasn't great. I sent it back the day after I received it because it was too big for me. I'm not sure how to go about exchanging that necklace.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    L
    Lyla
    May 16, 2023

    I bought a bracelet for my 10-year-old son and I appreciated that they offered various sizes so I could get one that perfectly fits his wrist. The quality was quite good and he really liked it. However, just two months after getting it, it broke. Not the clasp, but the actual metal part. Thankfully, I remembered there was a lifetime warranty. But, it turns out you can only use it once and they charge you for it. I had to pay to return the broken item and then pay again for them to send me a replacement. In total, I had to shell out an extra $30. While I'm glad I could get the bracelet replaced, I'm quite upset about the hidden charges. I'm also concerned about the durability of the replacement considering the first one didn't last long.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    S
    Skylar
    Apr 21, 2023

    I made a purchase from this place on a date in early October. They told me it should arrive within a 4 to 6 week timeframe. Currently, it's the 5th week and when I inquired about my product's progress, they claimed it's only been 3 weeks since my purchase. This is not amusing at all. The 6th week is just around the corner and I'm doubtful if my product will be dispatched on schedule. I even shelled out extra cash for expedited shipping. However, I'm skeptical if it will get here within the agreed period. The customer service seems to be beating around the bush rather than providing clear-cut information.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    L
    Leah
    Nov 16, 2022

    I purchased the duo set of necklace and bracelet. It looked incredibly artificial, not at all like the image shown. The quality was below average. To top it all, the bracelet was missing from the package when it was delivered.

    I managed to return it but had to pay a processing fee...
    Update: The customer service team got in touch and rectified the situation, including refunding the processing fee I initially paid for the return. Hence, I'm updating my rating from 1 star to 3 stars, appreciating their satisfactory customer service. However, the specific product I ordered was a disappointment.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    S
    Samantha
    Nov 16, 2022

    The items are truly one-of-a-kind and clearly high-quality. I've bought over 20 items from ShopGLD; they're my go-to for jewelry. The only downside is the shipping takes a long time. I ordered a couple of bracelets on a Monday and still haven't gotten any tracking info. I've had the same problem with other orders, like the Iced Out Apla Era watch which took nearly 2 weeks to get to me. I live in North Carolina.

    Was this helpful?
  • Review rating Review rating Review rating Review rating Review rating
    S
    Sophie
    Aug 17, 2022

    I purchased an 8mm Cuban bracelet, but instead, I was sent an 18in 5mm Cuban necklace. I sent back the necklace and was given store credit to pick another item. Despite paying for 2-day shipping on the replacement item, it's now several days overdue. Between the initial mix-up, getting an incorrect item, and FedEx messing up the delivery, I must say I'm not very happy.

    Was this helpful?

What would you say about The GLD Shop?

Help other customers by sharing your unique experience.

* Currently, we adopt an invitation system.

Image Description