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What Is YesStyle?
YesStyle is an online retailer established in 2006 by Joshua Lau and Priscilla Chu, specializing in Asian and Asia-inspired fashion, beauty, and lifestyle products.
The company is well-known for its extensive range of skincare and makeup products, particularly K-beauty items. With a diverse team and a primary warehouse in Hong Kong, YesStyle serves a global customer base and engages with a large online community through influencers and social media.
Pros
- Wide product selection.
- Affordable pricing.
- Good customer service.
- Authorized retailer.
Cons
- Inconsistent shipping times.
- Unfavorable return policy.
- Poor clothing quality.
Is YesStyle Legit?
Yes, YesStyle is indeed a legitimate online retailer. Despite some criticisms regarding shipping times, returns policy, and clothing quality, YesStyle is known for its affordable pricing, wide product selection, and reliable customer service. They are an authorized retailer of over 300 beauty brands from Korea, Japan and more, and its reputation for security and reliability has earned it a large customer base.
Shipping
★★☆☆☆ 2 stars
The shipping service provided by YesStyle leaves much to be desired. Even though the packaging is generally adequate and ensures the safety of the product, the delivery times have been inconsistent and often disappointing. The delivery often takes longer time than the estimated date.
The website does not provide clear explanations for these delays, which can be frustrating for customers. Additionally, the shipping of orders can be slow, and in some cases, it has taken weeks for orders to be dispatched.
Price
★★★★☆ 4 stars
The pricing of products on YesStyle is indeed one of its most alluring aspects. The affordability factor, especially considering the wide selection and high quality of beauty products, is a significant draw for customers.
From clothing and accessories to skincare and makeup, the prices are highly competitive, often outpacing other retailers in the market. The added benefit of frequent sales, rewards, and discount codes only enhances the appeal of their pricing structure.
Returns & Refunds
★☆☆☆☆ 1 star
The return policy of Yesstyle has been met with significant criticism from its customers. The company requires customers to bear the cost of returning items to Hong Kong, which can range from $60-$80. This has been perceived as a deterrent for returns, especially for items of lesser value.
Additionally, the company only offers refunds in the form of store credits. It seems that purchasing clothing from YesStyle is not a good choice, especially since there are many complaints about the sizing and craftsmanship.
Customer Service
★★★☆☆ 3 stars
The customer service at Yesstyle is commendable. The representatives are understanding, helpful, and prompt in their responses, ensuring that all customer queries are addressed satisfactorily.
Even in situations where a product arrives damaged, the team's efficiency and commitment to customer satisfaction are evident, as they promptly arrange for a replacement.
Clothing Quality
★★☆☆☆ 2 stars
The quality of YesStyle clothing is not as satisfactory as their beauty products. Despite the enticing images and descriptions on their website, the actual products received often differ significantly.
Those unbranded fast fashion clothing are usually made in China, which can be found in AliExpress at a lower price. The fabrics used are not good, often being see-through and uncomfortably stiff.
Furthermore, the sizing is inconsistent and tends to run small, causing additional inconvenience for the customers. While the designs and prices may be attractive, the overall quality and reliability of their unbranded clothing are disappointing.
YesStyle vs Stylevana
YesStyle and Stylevana are online retailers that specialize in Asian beauty and fashion products. Both based in Hong Kong, their shipping and return are pretty much the same unsatisfying.
However, customers often lean towards YesStyle due to its reputation for security and reliability. While YesStyle's prices can sometimes be higher than Stylevana's, their expansive selection and frequent sales make up for it.
Additionally, some customers have found Stylevana's website to be slower and its customer service less supportive. In terms of rewards and discounts, YesStyle's system is highly appreciated by its customers.
Overall, while both platforms have their strengths and weaknesses, YesStyle seems to edge out Stylevana in terms of product range and customer service.