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JustFashionNow

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JustFashionNow Overall Rating

Platforms Rating Reviews
Sitejabber ⭐⭐⭐⭐ 4.5/5 132,064 reviews
Trustpilot ⭐⭐⭐ 3.3/5 5,599 reviews
Reviews.io ⭐⭐⭐⭐⭐ 4.7/5 660 reviews
BBB ⭐ 1.45/5 625 reviews

What Is JustFashionNow?

JustFashionNow is a global online retailer that specializes in women's clothing, footwear, and accessories.

Despite the brand stating in its official introduction that it was founded in 2006, our research indicates that its parent company, Beijing Xike Technology Co., Ltd., was established in 2015 and subsequently launched Just Fashion Now in 2017.

The brand purports to center its attention on "original creations by independent designers," yet the products do not display any discernible "designer" attributes. The descriptions of all the products are quite generic, merely providing a short overview of the fabrics and styles, and do not include any designer details.

just fashion now about us page

Is JustFashionNow Legit?

Just Fashion Now is a legitimate brand, as evidenced by the majority of customers who have successfully received their orders. However, it's worth noting that there have been a few instances where customers did not receive their orders.

A significant concern raised by many customers is the brand's return policy, which is viewed as a potential scam. The policy requires customers to return items to China, often costing more than the value of the items themselves. Furthermore, the company has been known to negotiate the refund percentage for unsatisfied customers, which has led to a less than ideal shopping experience for some.

JustFashionNow Alternatives

Brand Official Website Overall Rating Overview
Rotita https://www.rotita.com/ ⭐⭐⭐ 3 Stars💬 17,000 Rotita is a Chinese cutting-edge fashion brand, established in 2009, that is known for delivering the trendy styles at wallet-friendly prices.
Rosewe https://www.rosewe.com/ ⭐⭐⭐ 3.5 Stars💬 10,600 Rosewe is an established online fashion retailer known for its extensive collection of women's clothing and accessories at affordable prices.
Hello Molly https://www.hellomolly.com/ ⭐⭐⭐ 3 Stars💬 1,600 Hello Molly is an online fashion retailer renowned for its collection of dresses, blouses, and tops. The company is headquartered in Sydney, Australia.
Shop Cider http://www.shopcider.com/ ⭐⭐⭐⭐ 4 Stars💬 4,700 Shop Cider is a Hong Kong-based fast-fashion brand that has gained significant popularity among the Gen Z demographic.

JustFashionNow FAQs

Just Fashion Now, primarily shipping from China, offers two delivery options to its US customers:

  • Standard Delivery: 8-15 business days
  • Express Delivery: 3-7 business days

They also offer a free shipping incentive for orders over $99.

However, customer feedback regarding shipping is mixed. Complaints about the lack of communication seem to be a common thread, with customers left in the dark about when their orders would be shipped or delivered. There have also been instances of items taking over two months to arrive, and some items being unavailable after being ordered.

Additionally, a point of contention among customers is the new customer discount. It appears that applying this discount makes a customer ineligible for free shipping, which can unexpectedly ramp up the total cost.

Just Fashion Now has received a mixed bag of reviews when it comes to the quality of their products. Many customers have expressed satisfaction with their purchases, noting that both the style and quality of the majority of items met their expectations.

However, there have been some issues raised about the accuracy of product descriptions. A notable example includes items labelled as 'jersey', which, upon arrival, turned out to be made of 'polyester and spandex'. This misrepresentation left certain customers feeling uncomfortable and dissatisfied.

Additionally, there were complaints about some items being made from cheap fabric and exhibiting poor sewing quality. Some customers also mentioned that the received items didn't match their online pictures. So, while there are positives to be found, it seems Just Fashion Now needs to address these inconsistencies to improve their overall customer experience.

just fashion now size chart

Just Fashion Now offers an impressive size range from S to 5XL, catering to a diverse range of body types. The brand is inclusive, offering plus sizes. Each product page on their website provides detailed measurements, ensuring that customers can find their perfect fit. Additionally, they offer a size conversion chart, making it easy for international customers to shop.

However, according to customer feedback, the sizing seems to have some issues. Despite the brand's assertion that their clothes are "true to size", some customers have found themselves ordering larger sizes than they usually would. This suggests that the sizing might not be as consistent as one would hope. Furthermore, an item advertised as "one size fits all" was reported to be a tight fit even for a size 10 customer, indicating that the brand might need to reconsider its sizing standards. In conclusion, while Just Fashion Now makes an effort to be size-inclusive, they could improve on their sizing accuracy.

Just Fashion Now's return policy allows customers to return their purchases within 30 days after the goods have been delivered.

However, it's crucial to note that the buyer is responsible for return shipping costs and any related expenses.

Once your return is received, it typically takes 3 to 5 business days to process.

Despite these policies, some customers have expressed dissatisfaction with the return process. One customer review highlighted that the company requires that returns must be shipped back to China, which can result in expensive shipping costs, including any import duties.

Just Fashion Now offers several methods to reach out to their customer service team, including:

However, customer feedback suggests that there might be room for improvement in their customer service. Many customers have expressed dissatisfaction with the lack of communication regarding their orders. They have reported that they often received insufficient information about when their items were shipped and did not receive tracking information.

China. JFN's parent company is Beijing Xike Technology Co., Ltd., which also owns StyleWe and Noracora.


JustFashionNow Reviews

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    Elizabeth
    Nov 24, 2023
    Happy shopping

    This is my second purchase and I'm optimistic about receiving it quickly and without any issues, just like my initial order a few months ago. The quality was impressive, it fit perfectly (which was a concern I had prior to receiving it), and the overall ordering process was straightforward and pleasant.

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    Grace
    Nov 3, 2023

    Just Fashion Now offers an extensive range of stylish clothing options at quite affordable prices. Their sales events make the shopping experience even more attractive with fantastic deals. However, the shipping costs can sometimes be a bit frustrating, especially depending on the total sale value.

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    Ella
    Oct 22, 2023

    Communication regarding the delivery of my order has been insufficient. I am uncertain about the shipping and delivery dates of the items. I've only received a single email stating that two of my items have been shipped, but it didn't include any tracking information. I'm concerned about the status of my other items since I've already paid for them. Where is my packge?

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    Zoey
    Jan 18, 2023

    Beware! This company conveniently omits the fact that returns are shipped back to CHINA, not the country of purchase, resulting in hefty return costs - and trust me, you'll want to return these items due to their substandard quality. The sizing is inaccurate; I bought three small-sized sweaters, but the only 'small' aspect was the label! The materials are of inferior quality, with terrible tailoring - nothing like the advertised images - which I suspect are produced in top-notch factories with high-grade materials.

    To add insult to injury, returns must be shipped to China at the buyer's expense, inclusive of any import duties. They proposed a 25% discount to retain the items - but what's the use when they are ill-fitting! It's a total waste of money.

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    Mia T.
    Jan 5, 2023
    Do not trust the photos on the website

    Our experience with their product left us considerably disheartened. The online representation of the product was quite appealing. The cat illustration appeared quite lifelike and adorable. The fleece material seemed cozy.

    However, what we got was disappointingly subpar. The fleece was of inferior quality. As for the cat, it seemed like something a child might craft for a school assignment. Please refer to the attached pictures for comparison. It would be more accurate if they used actual product images on their website rather than what they aspire to create. Regrettably, we have to leave a negative review. We won't be patronizing this store in the future.

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    Amelia P.
    Sep 6, 2022
    Clothing Sizes Run Small

    This firm is retailing apparel that is considerably smaller than the stated size, meaning a size XXL fits more like a Medium. When attempting to return products, you are required to dispatch them to a foreign address, which could involve extra shipping charges and fees. The items seemed to have been delivered from a US address based on the packaging, but my return was rejected due to an invalid address, resulting in a wasted shipping cost of roughly $13.70. The necessity to return items internationally is not acceptable from a customer's viewpoint.

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    Evelyn J.
    Jun 26, 2022

    I endured a long, drawn-out wait for my package to arrive, and when it finally did, it was a letdown. The materials bore no resemblance to those depicted in the photos. The website paints a beautiful picture of the dresses appearing to be made of soft, comfortable cotton, but in reality, they feel like synthetic plastic and don't drape properly, giving off a tent-like appearance.

    The sizing is peculiarly large, even the shoes were oversized. Despite being a UK size 7, I received a size 41. It's truly unfortunate because the clothes look stunning on the website.

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    Lily
    Aug 18, 2021
    The dress kooked nothing like their website

    I received dresses from this company that bore no resemblance to the images on their website. A dress that was supposed to fall below the knee ended up dragging on the floor, despite my height of 5'7". The material felt akin to flimsy, cheap tissue paper. Now, I'm faced with a paltry 15% refund, which essentially means I've spent over $60 on items I can't use due to their inaccurate representation. If I choose not to bear the exorbitant return shipping cost, I'm left with just a 15% refund.

    The items are simply unusable. I urge everyone to exercise caution with this company. Although the items look appealing online, the actual quality is as poor as it gets!

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