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What Is SpoiledChild?
SpoiledChild is a US-based brand that offers a range of age-control skincare and haircare products. The company incorporates artificial intelligence through its proprietary machine-learning system called SpoiledBrain. However, it’s much more like a shopping helper to determine which products or combination of products each user needs.
Pros
- Offers a range of skincare and haircare products.
- Featured in reputable media outlets like VOGUE and Allure.
- Packaging design is impressive and sustainable.
- Products are recyclable and refillable.
- Good return policy and decent shipping options.
- Some customers find their products beneficial.
Cons
- Disappointing AI system (SpoiledBrain) that doesn't deliver as promised.
- Unauthorized charges reported by customers.
- Difficulty in cancelling orders or subscriptions.
- Misleading advertising regarding "free trials".
- Products' effectiveness is inconsistent among users.
- Lack of transparency in product development and ingredients used.
Is SpoiledChild Legit?
Yes, SpoiledChild is a legitimate brand that has been featured on VOGUE, Allure, InStyle, and WWD. The brand went viral on social media platforms and has made huge revenue. Many customers are impressed with its packaging design and the sustainable idea behind it. Most of their skincare and haircare products are designed to be recyclable and refillable.
SpoiledChild develops SpoiledBrain AI, which claims to determine the exact products you need by combining millions of data points with your personal profile. We have tried it but are very disappointed by the result. SpoiledBrain prepares a bunch of skin and hair-related questions to know what your problem is and what outcome you desire. We haven’t seen any artificial intelligence involved in the procedure.
Moreover, it really shocks us that many customers have expressed dissatisfaction with unauthorized charges by SpoiledChild. They have reported that SpoiledChild makes it difficult to cancel orders or subscriptions and often charges more than stated in the transaction record. Some customers have been charged multiple times even after canceling their subscriptions. There are also complaints about misleading advertising, particularly related to "free trials" that end up costing customers. Therefore, we strongly recommend you use a one-time virtual card when making any payment at SpoiledChild. Always remember to read the terms before you try the "free trials".
SpoiledChild Overall Review
★★ 2 stars
SpoiledChild, while having a good return policy and decent shipping options, leaves much to be desired in terms of product quality, price point, and customer service. The effectiveness of their products appears to be hit-or-miss, with some customers finding them beneficial and others not seeing any significant results. In terms of price, most customers find their products to be overpriced for the value they provide.
Their shipping options are satisfactory, with most customers having a positive experience. However, there have been instances of orders being stolen, which is concerning. Their return policy is commendable, allowing for a full refund within a reasonable time frame.
The most significant issues seem to lie in the area of orders and payments, with many customers reporting problems. This, coupled with a less-than-stellar customer service experience, makes the overall shopping experience at SpoiledChild less than ideal.
In conclusion, while SpoiledChild has some positive aspects, there are several areas where improvement is needed. Potential customers should proceed with caution and thoroughly read all terms and conditions before making a purchase.
SpoiledChild Quality Review
★★★ 3 stars
Based on the product reviews in the latter of this article, we do not see much innovation in SpoiledChild’s ingredients or formulas. Also, we cannot find any information related to product development on their website. We do not think SpoiledChild’s products are clinically proven because the effectiveness was based on consumer studies, which could be very subjective.
Many customers find their products effective, while others do not. One thing for sure is that their packaging is of good quality.
SpoiledChild Price Review
★★ 2 stars
Most of SpoiledChild’s products cost between $50 to $80, which is not a small amount. Based on the product quality and effectiveness, we think SpoiledChild is not worth it.
SpoiledChild Shipping Review ★★★ 3 stars
| Location | Delivery Timeframe | Shipping Options |
|---|---|---|
| United States | 3-7 business days | Standard Shipping: $5 fee for Try Before You Buy orders, free for regular orders above $40 |
| Canada | 6-14 business days | FedEx CrossBorder: $9 fee |
| International | 7-14 business days | Flat fee: $20 |
Most customers had a positive experience with the delivery. However, one customer had their order stolen from their doorstep and recommended choosing a pick-up option for delivery.
SpoiledChild Returns & Refunds Review
★★★★ 4 stars
SpoiledChild’s return policy allows regular orders to be returned within 60 days for a full refund, while auto-refill orders can be returned within 30 days. International orders are final sale and cannot be returned. It may take up to two weeks to process returns, and refunds may take up to 10 business days to reflect in the customer's account. Original shipping fees are not refundable.
Few customers have reported any issues with returns and refunds.
SpoiledChild Orders & Payments Review
★ 1 star
Many customers had trouble with the orders and payments at SpoiledChild. One customer was told their order had already shipped when they attempted to cancel it 30 seconds after placing it. Another customer reported that SpoiledChild placed a hold on the entire amount instead of charging the first payment of the payment plan, causing inconvenience.
We suggest you pay much attention to the subscription option and read the terms carefully before making any payments. Maybe you can try a one-time virtual card.
SpoiledChild Customer Service Review
★★ 2 stars
Customers have generally reported positive experiences with customer service, praising the team at SpoiledChild for their outstanding service and prompt resolution of issues. Many have found the website easy to navigate, making the shopping experience fast and user-friendly. However, there have been some complaints about the email-only customer service being slow and unresponsive. Some customers have also reported receiving the runaround and false assurances when attempting to close their accounts and remove their card information.
SpoiledChild Bestseller Reviews
We have researched the bestsellers of each SpoiledChild product line. By analyzing their ingredients, we will explain their effects. Let’s find out whether these SpoiledChild products work or not.
E27 EXTRA STRENGTH LIQUID COLLAGEN Review
SpoiledChild liquid collagen type 1 and type 3 bovine collagen, Vitamin C, and hyaluronic acid. We do not deny the effect of Vitamin C on immune support, and hyaluronic acid on skin hydration. However, there is little evidence that collagen can promote skin, hair, and nail health, according to Harvard Health.
Here is the truth, taking in SpoiledChild liquid collagen will not harm your health, but also will not promote your skin and hair health. You’d better turn to exercise, quality sleep, and a balanced diet.
Price: $49 / 450ml
A22 BIOTIN BOOST HAIR + SCALP SERUM Review
SpoiledChild hair serum contains three main ingredients: biotin, niacinamide, and rosemary oil. This serum aims to boost hair growth and improve hair health.
Biotin
Biotin is a water-soluble B vitamin that helps turn the food you eat into energy. It is needed in the process of producing keratin, the type of protein that makes up hair, skin, and nails. Biotin can be consumed in a balanced diet. Therefore, for non-deficient people, biotin does no good in promoting hair growth, not to mention topical biotin products.
Niacinamide
Niacinamide is a water-soluble form of vitamin B3. Same as biotin, it is involved in the metabolization of proteins and can be consumed in a balanced diet. Niacinamide has antioxidant properties, hence protecting hair from the harmful effects of UV rays. Also, it regulates the production of sebum in the scalp.
Rosemary Oil
Rosemary is a culinary and healing herb. It has anti-inflammatory properties and improves circulation, thus preventing hair loss caused by dying hair follicles without enough blood supply.
Based on the analysis above, SpoiledChild hair serum is likely to prevent hair loss and maintain a healthy scalp. However, it’s hard to say if the hair serum supports hair growth or not.
Price: $49 / 50ml
S24 RAPID RECOVERY HAIR MASK Review
SpoiledChild hair mask is designed to strengthen and repair damaged hair. It contains amino acids, fulvic acid, coconut oil, shea butter, and caffeine. The effects of these ingredients are quite similar, that is to hydrate hair and repair damage and split ends.
Actually, most hair masks have similar formulas and effects, you can go for cheaper ones.
Price: $45 / 125ml
F38+ ANTI-AGING RETIN + NIGHT REWIND SERUM Review
F38+ serum is our favorite SpoiledChild serum so far. It contains retinol, bakuchiol, squalane, and hyaluronic acid. The first two are popular anti-aging ingredients and the latter two hydrate the skin. Retinol is one of the most multi-functional ingredients as it helps clear your acne, fight signs of aging, and even skin tone.
However, the actual amount of retinol is unclear in the formula. Customers who have not used retinol products before should start with small doses or with other repair skincare products.
Price: $69 / 30ml
What Customers Are Saying
The customer reviews on SpoiledChild's official site cannot be filtered by rating. All we can tell is that the top reviews are disliked by many customers.
In order to make an objective review for SpoiledChild, we have checked three popular review sites to see what customers are saying. It has a 3.5 average rating from 322 users on Thingtesting, a 3.7 from 109 users on Trustpilot, and a 2.48 from 167 users on sitejabber, and all seem low.
Summary of positive reviews
- Customers appreciate the effectiveness of the liquid collagen for joint support and improved skin health.
- The hair product from SpoiledChild has received positive feedback for transforming dull and lifeless hair.
- Customers have praised the outstanding customer service team at Spoiled Child for their prompt resolution of issues.
- The company's website is user-friendly, making the shopping experience fast and easy.
- Spoiled Child values their customers and offers product testing opportunities.
Summary of negative reviews
- Some customers have reported hair loss and skin dryness after using the product.
- The product is considered expensive by some customers, and there were instances of overcharging.
- Customers have complained about slow shipping and long delivery times.
- The company has received negative feedback for not allowing product returns after the 60-day trial period and for not responding to refund requests.
- Customers have reported poor customer service, with representatives being unhelpful and unresponsive to emails.
Who Is SpoiledChild For?
SpoiledChild is for customers of all ages who want to improve their skin and hair health, aiming at anti-aging.
Where to Buy SpoiledChild
You can purchase SpoiledChild products on their official site.
SpoiledChild Alternatives
According to Harvard Health, at this time, there isn't enough proof that taking collagen pills or consuming collagen drinks will make a difference in skin, hair, or nails. However, if you are still interested in liquid collagen, we recommend the following brands.
Best Liquid Collagen Brands
NeoCell: 4g collagen per serving, contains collagen types 1 & 3 and Vitamin C, around $26 / 16 Oz
MaryRuth: Vegan collagen, contains Vitamin C and Vitamin E, around $21 / 7.6 Oz
WINDSOR BOTANICALS: 10,000mcg type 1 and 3 hydrolyzed collagen peptides per serving, and 5,000mcg biotin, around $27 / 4 Oz
If you want to improve your skin texture and elasticity and start the anti-aging journey, you should use sun protection and topical retinoids regularly. There is extensive research on the effectiveness of these measures.
How to Contact SpoiledChild
You can leave a message to SpoiledChild or email them at [email protected].
