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What Is DressLily?
Dresslily is an online store that sells fashionable clothing, swimwear, accessories, shoes, and wigs. They started in 2012 and are known for offering affordable prices. Their goal is to cater to women of different sizes and body shapes, ensuring that everyone can find stylish items that suit their preferences.
Is DressLily Legit?
DressLily is indeed a legitimate fashion brand, under the umbrella of Shenzhen Global Egou Electronic Commerce Co., Ltd., the same company that owns Rosegal. However, despite its legitimacy, it's not a brand that we would necessarily recommend. This is due to a significant number of customers expressing dissatisfaction with their shopping experience. For more details on why DressLily might not be the best choice for your fashion purchases, keep reading the review below.
DressLily Overall Review
| Aspect | Rating |
|---|---|
| Returns & Refunds | ★☆☆☆☆ 1star |
| Shipping | ★★★☆☆ 2.5 stars |
| Quality | ★★☆☆☆ 2 stars |
| Size | ★★☆☆☆ 2 stars |
| Customer Service | ★★☆☆☆ 2 stars |
| Overall | ★★☆☆☆ 2 stars |
DressLily Return & Exchange Review
★☆☆☆☆ 1star
DressLily has a return policy in place for dissatisfied customers. If you are unhappy with any item(s) purchased from their website, you can contact their Support Center to initiate a return within 30 days of receiving your delivery. However, it is important to note that returns must be sent at the customer's own expense.
Unfortunately, some customers have reported difficulties and high costs associated with the return process. For customers in the UK, they are expected to return items to the nearest warehouse located in Spain, with return shipping fees ranging from 10 to 30 pounds. Additionally, customers have expressed dissatisfaction with the customer service provided for returns, with reports of slow or non-existent responses to messages. Some customers have also experienced partial refunds instead of full refunds, which can be frustrating.
DressLily Shipping Review
★★★☆☆ 2.5 stars
How long does DressLily take to ship?
DressLily typically takes an additional 1 to 3 business days to process orders before shipping them out. Once shipped, the standard shipping option usually takes about 10 to 20 business days for delivery. If you're in a hurry, you can opt for expedited shipping, which takes around 6 to 15 business days.
| Shipping Methods | Shipping Time | Costs |
|---|---|---|
| Standard Shipping | 10-20 business days | $11.99 for orders ($0~$28.99) |
| $9.99 for orders ($29~$38.99) | ||
| $7.99 for orders ($39~$48.99) | ||
| $4.99 for orders ($49~$58.99) | ||
| Free for orders over $59 | ||
| Expedited Shipping | 6-15 business days | $24.99 for orders ($0~$78.99) |
| $20.99 for orders ($79~$108.99) | ||
| $14.99 for orders ($109~$128.99) | ||
| $7.99 for orders ($129~$168.99) | ||
| Free for orders over $169 |
Where does DressLily ship from?
DressLily ships worldwide, and its products are shipped from China.
But they have different warehouses around the world and will choose to ship your order from the nearest warehouse based on your delivery address.
What Customers Are Saying:
DressLily's shipping process has received mixed reviews. Many customers have reported experiencing extended delivery times and delays in receiving updates about their orders. This can be a bit frustrating, especially since orders are billed immediately, but shipping details may not be updated as quickly. The long delivery times could be due to the fact that some items are shipped from far-off locations such as China. This might lead to longer shipping times, which can be a downside for customers eager to receive their orders.
DressLily Quality Review
★★☆☆☆ 2 stars
Some customers have expressed dissatisfaction with the inconsistency in the quality of their products, stating that certain items did not live up to their expectations. For instance, there was a notable complaint about a blouse being completely see-through, which suggested subpar quality. A number of customers were not pleased with the quality of the clothes they received, leading them to contemplate sending the items back.
DressLily Sizing Review
★★☆☆☆ 2 stars
DressLily's sizing has been a subject of concern for many customers. Reports indicate that the sizes aren't always as listed on the website or the product's label, leading to inconsistency. Numerous customers have encountered issues with items being too large or not fitting correctly. Therefore, it's advisable to exercise caution when ordering sizes from DressLily
DressLily Customer Service Review
★★☆☆☆ 2 stars
Some customers feel neglected and unheard about their responsiveness. The absence of a direct customer service phone line has been a source of frustration for customers dealing with returns and refunds.
DressLily Alternatives
| Brand | Overall Rating | Overview |
|---|---|---|
| XplusWear | ⭐⭐⭐⭐ 4 Stars💬 4,300 | XplusWear is a Shenzhen-based brand exclusively dedicated to women of sizes L-5X. Offering a range of plus-size clothing, it fills a significant gap with fashionable offerings that are sassy, stylish, and classy. |
| BloomChic | ⭐⭐⭐ 3 Stars💬 9,000 | BloomChic is an online fast fashion retailer that caters to modern women, specifically those who wear sizes 10-30. |
| HelloMolly | ⭐⭐⭐ 3 Stars💬 1,600 | Hello Molly is an online fashion retailer renowned for its collection of dresses, blouses, and tops. The company is headquartered in Sydney, Australia. |
| ShopCider | ⭐⭐⭐⭐ 4 Stars💬 4,700 | Shop Cider is a Hong Kong-based fast-fashion brand that has gained significant popularity among the Gen Z demographic. |
| Jurllyshe | ⭐⭐⭐ 3.4 Stars💬 985 | Jurllyshe is an online fashion retailer that offers a variety of trendy clothing and accessories. Originally known as AfricanMall, the brand focuses on providing stylish and fashionable apparel for women, with a particular emphasis on catering to the diverse body shapes and sizes of Black women. |
