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Romwe

Review rating Review rating Review rating Review rating Review rating 3.1

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What is Romwe?

Yang Jianxin laid the foundation of Romwe in 2010 in China. It is a fashion and lifestyle retailer that you can access and finalize the purchase online. The company owns warehouses in different regions around the globe, such as China, California, Dubai, New Jersey, and Belgium. In 2021, Romwe was acquired by the Shein. You can get anything you want from Shein, including jewelry, clothing, electronics, beauty accessories, bags, shoes, etc. This store is popular among young audiences. You can get trendy and affordable clothing from Romwe at super convenience.

Romwe offers competitive pricing and is positioned similarly to other brands such as Emery Rose, Bellelily, Rotita, and Bellewholesale. What sets these brands apart is their ability to provide a wide range of styles at affordable prices. However, it is important to note that the quality of their products often fails to meet expectations. If you prioritize style over high-quality requirements, Romwe may still be worth considering.

Is Romwe legit?is romwe legit

Yes, for sure, Romwe is 100% legit and safe. It has built a remarkable reputation and wide customer base since 2010. An insight from a similar web shows that Romwe receives 1 million visits each month. The Romwe has a category rank in the USA around 553. Romwe has placed a double encryption system so you can enjoy peace of mind while transferring funds. You will be going to get what you order from the main site. You can also get an idea about the legitimacy of the Romwe from sitejabbar 2,130 plus reviews. From these reviews it has an overall rating of 3.1 stars.

Romwe Overall Review

Review Aspect Total Rating (Out of 5.0)
Returns/Refunds Rating ★★★☆☆ 3.0 stars
Shipping Rating ★★★★☆ 3.5 stars
Quality Rating ★★★☆☆ 3.0 stars
Sizing Rating ★★★☆☆ 3.0 stars
Customer Service Rating ★★★☆☆ 3.0 stars
Overall Rating ★★★☆☆ 3.1 stars

What’s Romwe Return & Exchange Policy?

Romwe offers returns through two ways, one by USPS and the second by UPS. If you live in the USA, then the first return is free. Later on, for each successive return, you need to pay an additional $7.99. Romwe cuts it from your refund. Romwe does not offer returns on all products. Rather, it follows some conditions and rules which you need to follow:

  • An Option exists to return the purchased item within 60 days from the date you made the purchase.
  • Romwe does not accept washed, worn-out, or defective items.
  • You are not going to get any return from Romwe for these products:
    • Swimwear
    • Bodysuit
    • Healthcare
    • Lingerie
    • Jewelry
    • Beauty Accessories
  • Romwe offers no return on gift items as well as products featuring non-returnable marks.
  • In case your item does not follow the return policy, then Romwe has the complete right not to refund or send the item back to your address.

Please Note:

You can enjoy one return fee of $7.5 against returning multiple items.

How To Process Return Successfully?

To make a successful Return, you need to act upon these steps:

romwe returning process

  • Login to your Romwe account using the main interface
  • Later, click on “My Order” and access the “return item” option
  • Now select the items you want to return
  • After this, select the method you want to use for return
  • Send the package
  • When Romwe received the item, they then processed the refund.

Romwe offers a refund after receiving your product and inspection. Please note that you will not get a refund against the shipping charges.

What’s Romwe Shipping Policy?

Here is the Romwe Shipping Policy for your reference:

  • You cannot get express shipping for the FPO/APO/P.O box addresses
  • Romwe does not take 4 up to 6 days processing period for order processing
  • Please note that the highlighted time in the above table can be affected because of weather, flight delays, or other factors.
  • You can track your order from the main Romwe interface to get a better idea about the product delivery.
  • In case you have yet to get the item, receive it in the affected form or get the wrong product, you can reach out to customer assistance within 45 days of ordering.
  • Romwe offers 6 months duration for delivery confirmation. After that, you need assistance regarding your order.

How long does Romwe take to ship?

Get insights on the shipping time, cost, and shipping methods that Romwe supports:

Shipping Method Shipping Time Costs
STANDARD SHIPPING Less Than or Equal to 10 Days $3.99
Free (Orders over $29.00)
ECONOMIC SHIPPING Less Than or Equal to 12 Days $3.99
Free (Orders over $19.00)
EXPRESS SHIPPING Less Than or Equal to 07 Days $19.99
Free (Orders over $159.00)

Where does Romwe ship from?

Where Romwe sends your order depends on multiple scenarios. Romwe has five warehouses around the globe in China, California, Dubai, New Jersey, and Belgium. You will get your product from any of the above warehouses. It depends on which warehouse has your ordered item product stock. It also depends on which warehouse is closer to your region.

Is Romwe Good Quality?

Considering the cost, Romwe offers unmatchable quality. However, according to online reviews, Romwe generally offers lower-quality products. Apart from this you can process the items to multiple washes, wears, and usage. The durability is not questionable when you are purchasing from the Romwe. You can rely on it.

Is Romwe Clothing True to Size?

Yes, Romwe offers sizes that exactly match and fit your body type. Romwe offers each item in a wide range of sizes. You can get any size you want. There is a size conversion chart and guides right on the main interface. Consider the following sizes for men's and women's products for different regions.

Women’s Size Chart

SIZE XS S S/M M M/L
US 2 4 6 8 10
UK 4 6 8 10 12
EUROPE 32 34 36 38 40
BUST (IN) 33 34 35 36 37
WAIST (IN) 24 25 26 27 28
HIP (IN) 36 37 38 39 40
SIZE XS S S/M M M/L
US 2 4 6 8 10

Men’s Size Chart

SIZE XS S M L XL 2XL
US 34 36 38 40 42 44 - 46
UK 34 36 38 40 42 44 - 46
EUROPE 44 46 48 50 52 54 - 56
CHEST (IN) 34 36 38 40 42 44 - 46

How to Contact Romwe Customer Service?

On the main online Romwe interface, there exists the “Contact Us” option under the Customer Care category. This option will direct you to the in-detail and intuitive FAQs section. You can find answers on order issues, return/refund, accounts, media, security, privacy, etc. Below the FAQ section, you can access the Customer Care tab. You can directly get in touch with the customer care service agent to discuss your specific issue.

Romwe vs. Shein

The Romwe and Shein are the same, and their owner is also the same. Get more different highlights in the table below:

Feature Romwe Shein
CEO/Owner Chris Xu Chris Xu
Founded Year 2010 2008
Headquarter In China China
Product Cost Range $5-$50 $5-$60
Types of Products Women's Clothing, Men's Clothing, Kids' Clothing, Accessories, Beauty Products, Home Decor, Electronics, Shoes, Bags Women's Clothing, Men's Clothing, Kids' Clothing, Accessories, Beauty Products, Home Decor
Net Worth (Estimated) $227 Million $100 Billion
Yearly Sales (2022) $4.5 Million $22.7 Billion
Sustainability Efforts Limited - some recycled materials, limited production on some items Limited - some recycled materials, pilot green packaging program
Shipping Free on orders over $19 to $159 Free on orders over $29 to $159
Returns Up to 60 days of free return Up to 35 days of free return
Website URL https://us.romwe.com/ https://us.shein.com/
Mobile App Yes Yes

Romwe Bestseller Reviews

Romwe Plus Size Reviews

Romwe offers a wide range of trendy plus size clothing, ranging from size L to 5XL. What's even better is that their prices are incredibly affordable, with pieces costing between $5 and $42.

Grunge Punk Women's Plus Size Cargo Pocket Denim Trousers

plus size cargo pocket denim trousers

  • Fabric: 73% Cotton, 18% Polyester, 9% Viscose
  • Size: XS-4XL
  • Price: $41.99

The trousers feature a straight leg design and come in a dark wash color, adding a touch of versatility to your wardrobe. With a loose fit, they provide both comfort and style, allowing you to effortlessly rock the grunge punk look. The cargo pockets add a functional and fashionable element to these trousers, making them a practical choice for everyday wear.

What Customers Say:

“High-quality and adorable, plus they have a bit of stretch to them too.”

♦ —————— ♦

Romwe Shirts Reviews

Romwe offers a wide range of shirt styles to cater to every fashion preference. From trendy crop tops to classic V-neck designs, and even oversized shirts for a relaxed and casual look, they have it all. What's great is that Romwe provides a diverse size range, from XXS to 3XL, ensuring that everyone can find their perfect fit. The best part? The prices are incredibly affordable, ranging from just $2 to $22.

Goth Striped Off Shoulder Tee

off shoulder tee

  • Fabric: 95% Polyester, 5% Elastane
  • Price: $9.59

This Goth Striped Off Shoulder Tee is a steal at just $9.59! Crafted with a rib-knit fabric, it offers a snug and flattering fit that's perfect for any body type. The long sleeves add a touch of sophistication while still keeping the edgy, gothic vibe alive. This tee is a great way to show off your shoulders and add a bit of daring to your outfit.

What Customers Say:

“Precisely as I anticipated. The shirt is incredibly adorable and has a good fit; however, the "off the shoulder" design tends to creep up, making it challenging to lift my arms. While the material has some give, it doesn't quite accommodate regular arm movements. If that slight annoyance doesn't bother you, then I absolutely recommend buying it!”

♦ —————— ♦

Romwe Alternatives

Brand Overall Rating Overview
Cupshe ⭐⭐⭐⭐ 4 Stars💬 13,000 Founded in 2015, Cupshe is a swimwear brand providing stylish and affordable swimwear, beachwear, dresses, and jumpsuits for women from sizes XS-4XL.
Shein ⭐⭐⭐⭐ 4 Stars💬 138,540 SheIn is a popular online fast-fashion brand from China, famous for its super budget-friendly clothes. They sell a wide variety of items, including women's clothes, accessories, shoes, and even clothes for kids and men.
Showpo ⭐⭐⭐ 3.5 Stars💬 1,860 Showpo is an online fashion store originating from Sydney, Australia, established in 2010. It's primarily targeted towards young women and was among the initial online fashion retailers to embrace inclusive sizing, offering sizes from 4 to 20 (US 0-16).
Lulus ⭐⭐⭐⭐ 4 Stars💬 6,300 Lulus is an American-based women's apparel brand headquartered in California. Their collection caters to women's diverse styles, offering an impressive range of dresses, shirts, sweaters, jeans, shoes, jewelry, handbags, and more.

Romwe FAQs

No, the business model of Romwe is not ethical.  Romwe manufactures its items in China. China is known for its violation of human rights and labor abuse. This raises the concern on ethical sourcing of the Romwe.

Romwe is based in Shenzhen, China.


Romwe Reviews

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    Scarlett
    Oct 16, 2020

    I have purchased earrings from Romwe on two separate occasions, and both times, the delivery took approximately three weeks. The quality of the earrings was satisfactory. I wore them for a while and did not experience any discoloration on my ears, which can sometimes occur with cheaper earrings.

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    Madison
    Aug 13, 2019

    The craftsmanship and sizing of these garments are atrocious. I comprehend the concept of 'you get what you pay for', but if so, these should have been priced at $1, and I would've been fine with that. I purchased "silk" pajamas that fit dreadfully - snug in certain areas and baggy in others. They're extremely uncomfortable. In fact, they were so uncomfortable that I eventually discarded them. It was a complete squandering of funds.

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    Chloe
    Jun 30, 2019

    I've made numerous purchases from Romwe and have been satisfied with the items I received. The costs are reasonable in comparison to other websites, and the quality of the products is decent, with some being better than others. My last order included a maxi dress among other things for the summer. The maxi dress turned out to be my top pick (refer to the picture). I opted for a small size, but I had to alter the length as it was too long, everything else, however, was just right. I also bought a black choker and a set of earrings, both of which arrived exactly as they were shown in the pictures.

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    Luna
    Jun 1, 2019

    Two weeks ago, I placed an order for clothing, only to receive the package later than anticipated. Upon trying them on, I discovered that two of the three items tore, despite fitting me impeccably. The sizing was the sole positive aspect of this experience. I'm quite dissatisfied, especially after having spent 30 pounds. I have no intentions of making future purchases from this website. Nevertheless, once Romwe reached out to me, they issued a complete refund and were extremely supportive in their efforts to rectify the issue.

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    Grace
    Mar 1, 2019

    I purchased a windbreaker from Romwe, drawn by its appealing design and affordable price. However, I began to worry about potential delivery delays or even non-delivery, as well as questionable quality due to some unfavorable reviews I came across. To my surprise, the jacket arrived in 6 days, within the stated delivery window of 6-10 days, and its quality has been satisfactory so far! It's slightly smaller than I anticipated, so I would recommend sizing up, but it's a good fit and I absolutely adore it. Essentially, you're getting what you paid for. It may not be the highest quality, but if you're not overly particular like me, it's perfectly acceptable, especially considering the unbeatable price.

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    Lily
    Jan 9, 2019

    The process of returning items and receiving a refund was protracted and convoluted, consuming both time and financial resources. In contrast to retailers based in the UK or EU, they appear to lack a grasp of the returns process. Over a month has passed, and I am yet to receive the bulk of my refund. Despite my clear instructions, a portion of the refund was erroneously credited to my store account rather than being returned to my bank account.

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    Penelope
    May 10, 2018

    The fit is quite off, the material feels low-grade, and the return process is highly unsatisfactory (after spending £15 on a sweater, the refund amount would be roughly £5 once they subtract the costs for shipping and the label). Additionally, their customer support is dreadful. I attempted to reach out through the online chat on two occasions, only to be placed in a queue and then have the chat terminated because I didn't respond following my opening remark, even though I hadn't been connected to a representative yet.

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    Victoria
    Mar 19, 2018

    I made a substantial clothing order from their website, only to find that the majority of the items were defective. They were stained, had broken buttons and zippers, missing pearls, and emitted an unpleasant odor. I contacted the company to request a return, which they agreed to. However, despite receiving the returned items, they are now refusing to issue a refund.

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