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Showpo

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What Is Showpo?

Showpo is an online fashion store originating from Sydney, Australia, established in 2010. It's primarily targeted towards young women and was among the initial online fashion retailers to embrace inclusive sizing, offering sizes from 4 to 20 (US 0-16).

Showpo is known for its fresh and trendy styles, introducing over 50 new designs every week. Their vast and exclusive collection includes in-house designs and a well-chosen selection of clothing, accessories, and footwear, ensuring you're stylish from head to toe.

Is Showpo Legit?

Showpo is absolutely a legit fashion brand. It has managed to secure a substantial number of customers worldwide, thanks to its vast array of stylish and trendy outfits. The brand has received numerous positive reviews for the quality of its products. While Showpo's pricing might not be as affordable as brands like Shein, Emery Rose, and Rosegal, it certainly outshines them when it comes to the quality and design of its products.


Showpo Overall Review

Aspect Rating
Returns & Refunds ★★☆☆☆ 2.5 stars
Shipping ★★★☆☆ 3.5 stars
Quality ★★★★☆ 3.5 stars
Size ★★★☆☆ 3 stars
Customer Service ★★★★☆ 4 stars
Overall ★★★☆☆ 3.5 stars

Return & Exchange Review

★★☆☆☆ 2.5 stars

What’s Showpo’s return policy?

Showpo's return policy is far from satisfactory. The process requires you to initiate a return within 7 days of receiving your order. Beyond this period, you're only eligible for store credit. The policy also demands customers to shoulder the cost of shipping both ways. This means you'll lose the original shipping fee and also have to cover the return shipping charges. Some customers have reported paying exorbitant amounts for returns, with one customer having to shell out $30 to send back her orders.

showpo return policy

Showpo Shipping Review

★★★☆☆ 3.5 stars

Showpo offers free standard shipping on all orders over US $100.

Customers have expressed their satisfaction with Showpo's shipping services, citing its prompt delivery and convenient package tracking options. The brand's ability to swiftly deliver orders has been well-received by customers, ensuring that they receive their purchases in a timely manner. Additionally, Showpo's efficient tracking system allows customers to easily monitor the progress of their packages.

How long does Showpo take to ship?

Shipping Methods Shipping Time Costs
Standard Shipping 7-9 Business Days US$9.95
Free (orders over US$100)
Express Shipping 3-5 Business Days US$14.95

Where does Showpo ship from?

Showpo's products are dispatched directly from its homeland, Australia. To be more precise, their main hub is situated in Chullora NSW 2190, Australia.

Showpo Quality Review

★★★☆☆ 3.5 stars

Showpo offers an array of fashion-forward items that many customers find stylish and well-fitted. However, there have been some criticisms regarding the quality of the materials used. Some customers have reported problems with the fabric being too thin and issues with loose seams and poorly fixed zippers. There's also a sentiment among some buyers that the items don't quite live up to their price tag, with a few comments suggesting that the clothing feels and looks inexpensive.

Showpo Sizing Review

★★★☆☆ 3 stars

It seems that it generally runs a bit larger than what customers expected. Some shoppers expressed a desire for more smaller sizes to be available. However, there have been reports of the size chart being inaccurate, resulting in a fit that differed from what was advertised.

It is recommended to read the product reviews to get a better understanding of the fit before making a purchase.

Showpo Size Chart

Size AU US UK EU BUST WAIST HIP  
XXS 4 0 4 32 32in 23.5in 35.5in  
XS 6 2 6 34 33in 24.5in 36.5in  
S 8 4 8 36 34in 25.5in 37.5in  
M 10 6 10 38 36in 27.5in 39.5in  
L 12 8 12 40 38in 29.5in 41.5in  
XL 14 10 14 42 40in 31.5in 43.5in  
XXL 16 12 16 44 42.5in 34.5in 46in  
XXXL 18 14 18 46 45.5in 37in 49in  
XXXXL 20 16 20 48 48in 40in 51.5in  

Showpo Customer Service Review

★★★★☆ 4 stars

Showpo's customer service is truly exceptional. They are praised for their amazing and prompt assistance, always providing quick responses to any issues that may arise. The company stands out for its efficient handling of orders, particularly when customers encounter payment problems. Unlike other brands, Showpo's customer service does not rely on automated bots, ensuring a more personalized and transparent experience. What sets them apart is their commitment to resolving issues on the very same day they are contacted.


Showpo Bestseller Reviews

Showpo Brailey Mini Dress - Sweetheart Bustier Dress in Pink Jacquard

showpo brailey mini dress review

Price: $89.95

Material: Polyester

The Brailey Mini Dress is a charming, A-line dress that beautifully combines style and comfort. Made from high-quality polyester, this dress is durable and easy to maintain. It features a sweetheart bustier that enhances the bust area, adding a touch of femininity to your look. The A-line silhouette flatters all body types, cinching at the waist and flaring gently towards the hem.

What Customers Say:

“Really adored it, the quality is top-notch. Received lots of praises. It's very bright, pretty, and suited me well. I picked a size 6 (M), my standard dress size, but the fabric doesn't stretch much if you're unsure. It's a bit tight around the chest, I'm a 34c.”

Stephane White Mini Dress - Corset Scoop Neck Fit and Flare Dress

stephane white mini dress

Price: $119.95

Material: Polyester

Crafted from high-quality polyester, this dress guarantees comfort without compromising on style. The corset scoop neck design adds a touch of sophistication, while the fit and flare silhouette ensures a flattering fit for all body types. This mini dress is perfect for any occasion, offering a versatile addition to your wardrobe.

What Customers Say:

“Really good quality and looks great on me. The straps were a bit too long for me, so I had to adjust them. Apart from that, everything was perfect.”


Showpo Alternatives

Hello Molly: an online fashion retailer renowned for its collection of dresses, blouses, and tops.

Cettire: an Australian online luxury fashion retailer, selling discounted clothing, shoes, and accessories from over 1300 high-end luxury brands like Prada and Gucci through a dropshipping model.


Showpo Reviews

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    Julia
    Jun 23, 2023

    The dress I got didn't match the size chart at all. It didn't fit as promised. The fabric was too thin, scratchy, and had loose threads. The zipper was poorly attached. I had to send it back right away and even pay for the shipping. I won't buy from Showpo again. The dress cost too much for its quality. It looked and felt like a cheap table cloth. This is my first bad review, but I believe if you're charging a lot for clothes, they should at least be good enough to wear.

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    Peyton
    Jun 11, 2023

    I bought 3 dresses for a total of 200 dollars. One dress alone cost me 100 dollars! The quality is really bad. For the prices they charge at Showpo, you can find better and fashionable dresses somewhere else. The 100-dollar dress came damaged (it was ripped and the zipper was broken). I'm currently trying to return it and get my money back, but it seems like a long and difficult process.

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    Madeline
    Mar 2, 2023

    The material of the dress was good. The dress looked just like it did in the photo. However, the dress's zipper was broken. When I attempted to put it on for a party, the zipper broke.

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    Sarah
    Sep 23, 2022

    My experience with Showpo was terrible. I was thrilled to order a wedding dress from them, but I mistakenly ordered it twice. I realized my error immediately and contacted customer service to cancel one order. The woman I spoke with assured me that she had cancelled it and I could reorder the next day after receiving confirmation.

    However, the next day, another person told me they couldn't cancel my order because it had already been shipped. I was baffled because I knew the dress hadn't been shipped when I called them 5 minutes after ordering, and I was told it would be cancelled. Still, I decided to give them the benefit of the doubt and followed their advice to apply for a refund for the extra order once I received it.

    As soon as I received the package, I requested a refund. I kept one dress and sent the other one back in the same condition it arrived. It's been over 2 weeks since I returned it. I just talked to another customer service representative who told me my return was "on hold". I have no clue what that means, and no one ever explained it to me. I asked for more details about what that means and I'm still waiting for a response.

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    Jade
    Sep 21, 2022

    I've shopped here before and wasn't happy with the quality. The last time was even more annoying as they sent me the wrong size. Returning it was hard. Don't buy here, it's not worth the hassle!

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    Faith
    Apr 8, 2022

    I'm really upset! My first order wasn't delivered to my daughter's dorm and got sent back. I had to exchange 26 emails to finally get a refund because they mistakenly applied it to Australia, even though I'm in the US. They wouldn't send the original dress we ordered to my house, and by the time they gave me a refund, it was sold out. I had to buy a different dress and it was way too big. I ordered a size 8, but they sent a size 12, saying it's the same as an 8. But there's no way it'll fit her without major alterations. I had to send lots of emails again. I'm returning it, but they won't give me my money back, only store credit. I have to go through this whole process again. I've never had so much trouble buying a dress!

    The sizes between the US and Australia are confusing. Dealing with customer service has been a constant back-and-forth of emails. They only give store credit, not refunds.

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    Rylee
    Feb 17, 2022

    I bought a wedding dress and another dress from Showpo. They said it would arrive in 7-11 working days, but it didn't. After a month and several messages, they finally offered me a replacement for both dresses. More than a month after my first order, I got the replacement but there was only one dress. When I asked why, they said the other dress was out of stock. They should have told me this when they sent my order and given me my money back. Then, I saw that the dress they sent was almost $100 cheaper than the one I ordered and returned. I messaged them about this but no one replied. I've never had a problem like this with any other company. This company is terrible and it's been awful dealing with them. Don't waste your money, shop somewhere else.

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    Harmony
    Feb 1, 2022

    The dress I got was oversized, so I sent it back and got store credit (with free return!). They even rushed my store credit after I showed them I'd shipped the item, ensuring I could buy the right size. I'm really pleased with their speedy reply and customer care!

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    Madelyn
    Mar 22, 2021

    I bought a few items from Showpo that are very fashionable. I liked the wide range of products on their website, I managed to get amazing 2-piece outfits and dresses. The sizes were a bit bigger than I thought - I hope they had smaller sizes available. Delivery was pretty fast (3-4 days in Australia). The process for sending back items is simple and user-friendly.

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    Ariel
    Feb 5, 2021

    The customer support was excellent, I'm really pleased with how they managed my order when I had some problems with payment. The delivery was fast. The items were of great quality and they fit perfectly. I strongly suggest this and I'll be buying more in the future!

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    Ariana
    Jan 20, 2021

    I at last purchased a heap of outfits from Showpo in December. Sadly, some of the dresses just didn't fit me right. I sent them back and could follow the delivery. There was a time when my money back wasn't handled as quickly as they said, but they sorted it out right away on the day I reached out to them. It's a pleasant difference from other sites that take forever, aren't clear, and use robots for customer help. I'm truly thankful for it.

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    Lyla
    May 11, 2017

    I sent back an item about a month ago and didn't get my money back. The tracking said it got to the warehouse in California, but they didn't deal with it, even though the company is in Australia. I got in touch with the company in Australia and they got back to me fast and looked into it. When they saw that I did send back the item right, they gave me my refund fast.

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