Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
- Grenny, Joseph
- Patterson, Kerry
- McMillan, Ron
- Switzler, Al
- Gregory, Emily
- Oct 21, 2021
The book "Crucial Conversations: Tools for Talking When Stakes are High, Third Edition" focuses on effective communication skills, especially in difficult situations. It provides readers with techniques to be persuasive instead of abrasive, navigate high-stakes conversations, and handle digital communication. Written in an engaging style, the third edition includes modern-day issues and challenges. The authors, Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory, are international corporate consultants and leaders at Crucial Learning. The book is a must-read for anyone looking to improve their communication skills and build better relationships, whether at work or home.