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Tbdress

Review rating Review rating Review rating Review rating Review rating 2.5

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What Is Tbdress?

TBdress is a fashion brand that offers a wide range of trendy clothing, wedding dresses, shoes, sexy lingerie, and accessories. They cater to customers worldwide, shipping to over 230 countries including the US, Europe, Australia, and Asia.

One of the main attractions of TBdress is their exceptionally low wholesale prices, but this has raised questions about the quality and legitimacy of their products. In order to determine if TBdress is a reliable brand for affordable women's clothing, we will closely review their offerings and service.

Is Tbdress Legit?

TBdress is a clothing brand that is well-known for offering inexpensive women's dresses. They have a wide range of options to choose from, including cocktail dresses, evening gowns, prom dresses, and even wedding dresses, all at very affordable prices.

However, it's important to note that TBdress is based in mainland China, which can make returning items difficult and costly for customers. Additionally, their customer service can be slow due to time differences.

While TBdress is a legitimate brand, there have been numerous complaints about the quality of their cheap clothing and after-sales service. Therefore, we do not recommend purchasing from this site.

If you want to buy wedding dresses online, lulus is a better choice.


Tbdress Overall Review

Aspect Rating
Returns & Refunds ★☆☆☆☆ 1 star
Shipping ★★★☆☆ 3 stars
Quality ★★☆☆☆ 1.5 stars
Size ★★★☆☆ 3 stars
Customer Service ★★★☆☆ 3 stars
Overall ★★★☆☆ 2.5 stars

What’s Tbdress Return & Exchange Policy?

★☆☆☆☆ 1 star

If you are not completely satisfied with the items you received, you can request an exchange or a refund within 30 days of receipt. However, for wedding dresses, special occasion dresses, and wigs, the return period is limited to 7 days.

It is important to keep the item(s) you wish to return or exchange in their new condition. Additionally, if you are returning more than 2 pieces of the same item or style with multiple sizes or colors in one order, a 50% restocking fee may apply. Once TBdress receives your package, they aim to process most returns within 2-7 business days.

While the policy sounds straightforward, it's important to note that TBdress typically doesn't refund the full purchase price. Instead, they often propose a partial refund, allowing customers to retain the item.

For instance, one customer reported that TBdress only offered to refund $15 for her $115 order. If she chose to return the item, she would receive a $100 refund, but would also be responsible for the return shipping cost, which in her case was around $60.

What’s Tbdress Shipping Policy?

★★★☆☆ 3 stars

TBdress offers worldwide shipping for its customers. Once you place an order, it typically takes about 3-5 days for processing, not including weekends. After your order has been processed, you can expect your items to be delivered within 15-20 days. So, from the moment you place your order to the time it arrives at your doorstep, the whole process should take roughly 18-25 days.

Does Tbdress offer free shipping?

Tbdress provides free shipping on orders over $139.

Shipping Methods Shipping Time Costs
Standard Shipping 15-20 Business Days US $23.85
Free (orders over US$139)    
Express Shipping 5-14 Business Days US $27.44

The shipping charges depend on where the order is being sent and the number of items you've purchased. You'll be able to view the exact shipping cost at the time of checkout.

tbdress shipping fee

Where does Tbdress ship from?

Tbdress is a fashion brand that originates from China. As such, all their products are shipped directly from their home base in China.

Some customers have reported waiting over a month for their orders to arrive. If you're planning to order from TBdress, you should be prepared for potentially lengthy delivery times.

Is Tbdress Good Quality?

★★☆☆☆ 1.5 stars

Tbdress has received numerous complaints from customers regarding the quality of their products. Many customers have expressed disappointment with the low quality materials used and the poor craftsmanship of the items they received. To make matters worse, the products often look nothing like the images displayed on the website. Instead of receiving the dress they saw in the advertisement, customers have reported receiving poorly made, cheaply constructed dresses.

Tbdress Sizing Review

★★★☆☆ 3 stars

Tbdress provides a helpful size chart on the details page of each product. This allows you to easily check the sizing information before making a purchase. Simply click on the size chart to view it and ensure you select the right size for yourself.

tbdress size guide

Women’s Dress Size Chart

Size (Normal) Bust   Waist   Hip  
  in cm in cm in cm
XS 32.2 82 24.4 62 35.4 90
S 33.8 86 25.9 66 37 94
M 35.4 90 27.5 70 38.5 98
L 37 94 29.1 74 40 102
XL 38.5 98 30.7 78 40.9 104
Size (Curve)            
M 37.8 96 33.8 86 40.1 102
L 39.5 100 35.4 90 41.7 106
XL 41.7 106 37.7 96 44.1 112
2XL 44 112 40.1 102 46.5 118
3XL 47.2 120 43.3 110 49.6 126
4XL 51.1 130 47.2 120 53.5 136
5XL 55 140 51.1 130 57.4 146
6XL 59.8 152 56 142 61.4 158

Clothing Size Chart

Size Bust   Waist   Hip  
  in cm in cm in cm
XS 33-34 83-86 26-27 66-69 36-37 91-94
S 35-36 88-91 28-29 71-74 38-39 97-99
M 37-38 94-97 30-31 76-79 40-41 102-104
L 39.5-41 100-104 32.5-34 83-86 42.5-44 108-112
XL 42.5 108 35.5 90 45.5 116
Size (Curve)            
M 37.8 96 33.8 86 40.1 102
L 39.5 100 35.4 90 41.7 106
XL 41.7 106 37.7 96 44.1 112
2XL 44 112 40.1 102 46.5 118
3XL 47.2 120 43.3 110 49.6 126
4XL 51.1 130 47.2 120 53.5 136
5XL 55 140 51.1 130 57.4 146
6XL 59.8 152 56 142 61.4 158

Tbdress Customer Service Review

★★★☆☆ 3 stars

Email: [email protected]

Tel: +86-29-68532816

Many customers reported that the customer service staff at Tbdress were polite and prompt in their communication. However, it is important to note that the company is based in China, which may result in delayed replies due to the time difference.


Tbdress Alternatives

All in all, we do not recommend purchasing from Tbdress. However, there are several alternative brands that offer better quality and service. It is advisable to explore these alternatives for a better shopping experience:

Lulus: an American-based women's apparel brand headquartered in California. Their collection caters to women's diverse styles, offering an impressive range of dresses, shirts, sweaters, jeans, shoes, jewelry, handbags, and more.
JJ's House: established in 2010, is a renowned online retailer worldwide, specializing in wedding dresses, special event outfits, wedding party attire, and accessories.

Azazie: a unique online platform dedicated to making special occasions even more memorable by offering a vast selection of custom-made dresses. 


Tbdress Reviews

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    Stella
    Feb 23, 2023

    I'm getting married in May, so I ordered my wedding dress back in January. Two months later, I got an email saying my dress was delivered a week before. But I never saw it. Sadly, I didn't receive my dress!

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    Violet
    Feb 10, 2022

    I bought a dress that turned out to be really poor quality and didn't look anything like the picture online. It had just one layer of thin, almost transparent silk and then a layer of cheap mesh on top. When I reached out to customer service for a refund, they said I could keep the dress and offered me just $8 back, even though I spent $65. I asked for all my money back, and they agreed, but only if I paid to ship the dress back. Honestly, I wouldn't rely on this website. It was a letdown.

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    Nova
    Jan 20, 2022

    Watch out if you're buying from TBdress. I bought a prom dress for my daughter back in May 2021 and it never came. It took them half a year just to tell me that. When they finally did, they said they couldn't give all my money back because the dress was 'special'. I've been trying to get my refund ever since, but they're not even answering my emails.

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    Leah
    Sep 22, 2021

    I bought a dress for my November wedding. It looked nice in the photo, but the one I got was awful. I tried to return it, but they said I couldn't because it's been over 7 days. So, I'm out almost $200 for a dress I can't wear. I won't shop here again!

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    Zoe
    Aug 30, 2021

    Bought a dress for delivery to Canada and wow, the color is all wrong! The photo made it look like it was made of satin, but what I got was a totally different material and feel. It's made so badly, I wouldn't even wear it around the house.

    Paid $55 CAD for it, and when I reached out to return it, they were like, "Don't bother sending it back, it'll cost you, and we'll only give you $20 back." Seriously? I'd have to spend $15 just to ship back this awful dress for a measly $20 refund? Guys, seriously, if the dress is a disaster, you're stuck with it.

    The first picture is what I expected, and the second is the sad reality. All I can use this "dress" for is to clean my floors.

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    Hannah
    Aug 9, 2021

    It took almost a month for me to get the two dresses I ordered, and they were both damaged. When I talked to customer service, they only offered to give me back $15, even though I spent $115.

    They said if I send the dresses back, they'll refund me $100, but I have to pay for the shipping myself, which costs about $60.

    I'm really unhappy with the service. If the items are coming with problems, they should do a better job at making things right.

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    Emilia
    Mar 1, 2021

    Don't waste your cash! It's a company from China. The so-called sales aren't true. The stuff they sell is really bad quality; it's made of flimsy stuff and isn't made well at all. There were black oil spots on all the clothes. It was just a terrible experience! Seriously, don't trust the pictures or the made-up good comments! I sent the items back to China and paid for it myself, but I never got my money back.

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    Daisy
    Feb 6, 2021

    I'm really disappointed with this company—they totally pulled a bait and switch on me! They advertised this beautiful dress, but what I got was a total dud. I was so excited for my wedding dress, which I paid extra to have tailored to a size 4 waist and in a lovely champagne color. But what showed up? A shapeless, orange dress! It looked nothing like the picture. The lace was all wrong, and the sequins and pearls were practically falling off. And the material? It felt like I was wearing a plastic bag!

    I tried to sort it out with them, even sent pictures as they asked, showing them it wasn't what I ordered, but they just didn't get it. They kept saying they made it to my specifications, but my tape measure doesn't lie—I have proof! They completely ignored my comments about the color, only mentioning that the belt and pearls were right, but that's not the point—the dress is orange, not champagne!

    And to make matters worse, the belt that came with it wasn't the one I saw in their pictures. Their customer service rep, Devine, has been quick to reply, but all they've offered is a measly $45 off my $183 dress. And I'm still waiting on another belt that was supposed to have shipped out before the dress. I've attached the photos to show the difference: the white dress is their online photo, and the orange one is the disaster I received.

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    Samantha
    Dec 5, 2020

    I got a jacket that's really different from what I saw online. It looked good on the guy in the picture, fitting just right around his middle and shoulders, and the leather seemed nice. But I'm not even sure if my jacket is real leather; it might be some kind of plastic stuff. It fits all wrong, too long, hanging past my waist like a short coat, not the sporty jacket I wanted. It's more like a weird, shiny shirt. I'm trying to get my money back now. They're talking about different ways to do it, but they haven't said I can get all my money back yet. And it looks like I have to pay to send it back, probably all the way to China.

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    Bella
    Nov 25, 2020

    I'm definitely not buying from this store anymore. I asked for a red-orange dress and got a bright orange one instead. When I tried to send it back, they pretty much said I couldn't and didn't even give me an address to return it to.

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    Aubrey
    Jun 6, 2020

    I got a dress for my daughter's 15th birthday, paying $244.82 (Strapless Sequins Beading Lace-Up Quinceanera Dress), but I regret spending that money. They sent me the wrong color, and the dress quality is really bad – it's falling to pieces! Just by looking at it, half the sequins came off, and the size and shape don't match the photos at all. It's definitely a low-quality product. I'm convinced that TBDRESS is a total rip-off! I've tried calling their number in China many times, even super early in the morning, but it's always busy. I've emailed them a bunch and got no help at all. There's absolutely no communication.

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    Natalie
    May 9, 2019

    I've bought two dresses from TBDress and both arrived in great shape. The tracking was really good, so I knew when to expect my package at the Post Office. The dresses look just like the pictures. I had one made to my size and it fit me nicely, although I had to make it a bit tighter and shorter (remember they add extra length for heels, so put in your measurements carefully!). I got the other dress in a size 12 and it fit perfectly! Overall, my shopping experience was awesome, the prices were good, and the sizes matched the chart. So if you measure yourself correctly, you'll be happy with your purchase. The quality and the detail work on the dresses are fantastic too.

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    Savannah
    Jan 18, 2018

    I bought a custom-made wedding dress. The dress was made quickly, but the shipping was slow because the company doesn't work with every country. I think they could use a faster shipping service like DHL to deliver in 3 days for the same price.

    The dress looked just like the photos, was high quality, and fit the measurements I gave them. They might want to ask for bra sizes to make it fit even better, though I'll need to adjust it a little. The staff talked to me nicely and on time. Remember they're in China, so watch the time difference. Overall, I'm happy with everything.

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