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What Is Hebeos?
Hebeos is a chic online boutique that caters to the fashion needs of women across the globe. They pride themselves on their extensive range of classic gowns and dresses, offering a plethora of choices for every woman.
with most of their dresses available in more than 40 distinct colors, Hebeos ensures you find the perfect outfit for any occasion. Be it a prom, wedding, cocktail party, or an upscale black-tie event, Hebeos' versatile and eye-catching collections are sure to meet your style requirements.
Is Hebeos Legit?
Hebeos is certainly a legitimate brand, however, it seems that their customer experience leaves much to be desired. Many customers have expressed dissatisfaction with the quality of the products they received. Additionally, the brand's return policy has also been a source of frustration for many.
Hebeos Overall Review
- Returns & Refunds: ★★☆☆☆ 2 stars
- Shipping: ★★★★☆ 3.5 stars
- Quality: ★★★☆☆ 3 stars
- Size : ★★☆☆☆ 2 stars
- Customer Service: ★★☆☆☆ 2 stars
- Overall: ★★★☆☆ 2.5 stars
Hebeos Return & Exchange Review
★★☆☆☆ 2 stars
Hebeos allows customers to initiate a return process within 14 days of receiving their purchases. To do this, customers need to get in touch with their Customer Service. However, it's important to note that items should be in the same condition as when they were received. However, both the original shipping fee and the return shipping fee are non-refundable.
The feedback on Hebeos' return and refund policy is not very positive. Customers have reported difficulties in obtaining full refunds, especially when they receive incorrect items. Some have also pointed out that the company is not very accommodating when it comes to returns, often offering only a partial refund that can be as low as 15% to 30%.
Hebeos Shipping Review
★★★★☆ 3.5 stars
Hebeos doesn't provide free shipping. Instead, they provide two types of shipping services - standard and expedited. The shipping fees are determined by the distance of the shipment and the number of items being shipped. For instance, the standard shipping cost for a single dress is $29, but if you purchase two dresses, the shipping fee rises to $38.
| Shipping Methods | Shipping Time | Shipping Costs |
|---|---|---|
| Standard Shipping | 15-22 business days | $29 |
| Expedited Shipping | 12-18 business days | $34 |
Most customers expressed that the $38 standard shipping fee from Hebeos seemed a bit steep, however, they acknowledged that the shipping and delivery process was up to par with their expectations. They praised the quick shipping and dependable tracking system, and was pleased that the delivery process was swift. A minor complaint was raised by a customer who found the shipping slightly slower than advertised, but they still deemed it to be within an acceptable timeframe.
Hebeos Quality Review
★★★☆☆ 3 stars
Hebeos offers a quality that has been generally praised by many customers. The dresses are reported to have a fine finish, well-stitched seams, durable zippers, and elastics, along with a decently constructed built-in bra. Some customers have also complimented the fabric, stating that it feels and looks luxurious.
However, there have been a few criticisms as well. A few customers have expressed disappointment, stating that the dress they received did not match the style showcased on the website, and they deemed the quality to be subpar. Overall, while many find the quality of Hebeos dresses satisfactory, some discrepancies have been noted.
Hebeos Sizing Review
★★☆☆☆ 2 stars
Hebeos Dress Size Chart
| US | EU | UK | Bust (inch) | Waist (inch) | Hips (inch) | Hollow to Floor (inch) |
|---|---|---|---|---|---|---|
| 2 | 32 | 6 | 32.5 | 25.5 | 35.75 | 58 |
| 4 | 34 | 8 | 33.5 | 26.5 | 36.75 | 58 |
| 6 | 36 | 10 | 34.5 | 27.5 | 37.75 | 59 |
| 8 | 38 | 12 | 35.5 | 28.5 | 38.75 | 59 |
| 10 | 40 | 14 | 36.5 | 29.5 | 39.75 | 60 |
| 12 | 42 | 16 | 38 | 31 | 41.25 | 60 |
| 14 | 44 | 18 | 39.5 | 32.5 | 42.75 | 61 |
| 16 | 46 | 20 | 41 | 34 | 44.25 | 61 |
| 14W | 44 | 18 | 41 | 34 | 43.5 | 61 |
| 16W | 46 | 20 | 43 | 36.25 | 45.5 | 61 |
| 18W | 48 | 22 | 45 | 38.5 | 47.5 | 61 |
| 20W | 50 | 24 | 47 | 40.75 | 49.5 | 61 |
| 22W | 52 | 26 | 49 | 43 | 51.5 | 61 |
| 24W | 54 | 28 | 51 | 45.25 | 53.5 | 61 |
| 26W | 56 | 30 | 53 | 47.5 | 55.5 | 61 |
Hebeos has been receiving some backlash from customers regarding their sizing. Many customers have expressed dissatisfaction, stating that the dresses they received were significantly larger than anticipated, despite providing accurate measurements.
Hebeos Customer Service Review
★★☆☆☆ 2 stars
E-mail: [email protected]
Hebeos' customer service leaves much to be desired, according to a recent customer review. The customer experienced a lack of support when they encountered an issue with their products.
Hebeos Bestseller Reviews
A-Line/Princess Tulle Applique V-neck Sleeveless Sweep/Brush Train Dresses
Price: $149
Fabric: Chiffon
Featuring a flattering A-line silhouette, this dress is designed with delicate tulle appliques and a sweeping train that adds a touch of elegance. The V-neck design and sleeveless cut allow for comfortable movement and a stylish look.
Available in 37 different colors, you can select the perfect shade to match your event's theme. Priced at just $99, this dress offers exceptional value without compromising on style or quality.
What Customer Saying: “I really adore this dress, it fits perfectly and is very comfortable! I wore it to prom, but the only downside is that it's slightly short for me as I'm 5'8 and wore heels.”
Ball Gown Sleeveless Sweetheart Cathedral Train Beading Sequin Organza Wedding Dress
Price: $222
Fabric: Organza
The sleeveless design is perfect for a summer wedding, while the sweetheart neckline adds a romantic touch. The cathedral train, adorned with beading and sequins, creates a dramatic effect as you walk down the aisle.
Made from organza, the dress is lightweight and comfortable to wear throughout your special day. The intricate beadwork and sequin details add a luxurious sparkle that will catch the light beautifully.
What Customer Saying: “I bought this white dress for my special day. I was amazed when it arrived. I couldn't believe how stunning the dress really was. I was worried about it being poor quality since I ordered it online. I was surprised to discover that the dress is exceptionally well-made. It's exactly what I wanted. I'm so excited to wear this for my wedding.”
Sheath/Column Chiffon Ruched One-Shoulder Sleeveless Floor-Length Bridesmaid Dress
Price: $99
Fabric: Chiffon
This dress is designed to flatter all body types with its sheath/column silhouette and ruched detailing. The one-shoulder design adds a unique, modern touch, while the sleeveless cut allows for comfortable movement. The floor-length hemline ensures a classic, formal look.
Available in an impressive array of 60 color options, this dress can perfectly match any wedding theme or color scheme.
Despite its high-end look and feel, this bridesmaid dress is priced at an affordable $99. It's the perfect balance of quality, style, and value. Make your bridal party shine with this dress.
What Customer Saying: “Really happy with what I bought. I'm 5'6 and roughly 138 lb. I chose the US6 size in sky blue. The dress was a perfect fit. There was no need for any alterations. The material doesn't stretch at all. The slit goes quite high on my thigh when I sit down. I used the fabric that hangs over the dress to cover my lap while sitting. The size chart was really useful.”
A-Line/Princess Tulle Beading V-neck Sleeveless Floor-Length Dresses
Price: $165
Fabric: Tulle
Priced at $165, this beautiful piece is designed with intricate beading that adds a touch of sparkle to your look. The V-neck design and sleeveless cut allow for a flattering silhouette, while the floor-length tulle skirt adds a dreamy, ethereal touch.
What Customer Saying: “This dress is lovely, well-crafted, with great attention to detail. I got so many praises for this dress! I'll surely shop from this company again! I'm really pleased with the dress.”
Hebeos Alternatives
JJ's House: a renowned online retailer worldwide, specializing in wedding dresses, special event outfits, wedding party attire, and accessories.
Lulus: an American-based women's apparel brand headquartered in California, offering an impressive range of dresses, shirts, sweaters, jeans, shoes, jewelry, handbags, and more.
