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What is FitVille?
FitVille offers a diverse range of footwear and accessories for men, providing high-quality products at affordable prices. Their products include tennis shoes, running shoes, and diabetic socks & insoles, catering to a variety of needs.
Is FitVille a Good Brand?
FitVille is a good brand, offering quality and comfortable footwear at an impressive price point.
The shoes cater to a broad range of sizes, including larger and wider options, making them an inclusive choice for customers. However, there have been some concerns about their customer service, particularly regarding responsiveness and resolving issues.
Despite these minor drawbacks, FitVille's quality, comfort, and affordability make it a brand worth considering.
Quality
FitVille shoes are generally well-received for their quality and comfort. Many customers appreciate the wide fit and their functionality as running shoes. Some customers have raised concerns about the initial perceived quality, but noted that the shoes have proven durable with daily use.
However, there have been complaints about the hardness of the soles and visible gaps in the foam. Overall, the quality of FitVille shoes is generally considered good, but there are areas for improvement.
Price
The price of the FitVille shoes is quite impressive, especially considering the quality and comfort they provide.
Many customers have noted that these shoes are reasonably priced and offer great value for money. They offer features and comfort that are typically found in more expensive shoes, making them a great choice for those on a budget or those who simply don't want to overspend on footwear.
The fact that they also cater to larger sizes and wider widths, without a significant increase in price, is a major plus. Overall, the price point is excellent given the high level of satisfaction among customers.
Size
The size fitting seems to be accurate for most of the customers. However, some customers reported that the toe box and width might be a bit smaller compared to other brands. If you have wide feet or high arches, it is highly recommended to go for the Extra Wide option. Some customers also suggested going half a size or a full size up, especially if you're between sizes.
FitVille’s Customer Service On Amazon
The overarching issue seems to be the lack of timely responses and the absence of direct communication channels, which has negatively impacted the overall customer service experience.
Some customers have reported poor experiences, citing difficulties in reaching customer service representatives, lack of follow-up, and unresolved issues. This has led to frustration and inconvenience, especially when it came to returns or product defects.
FitVille’s Shipping On Amazon
Customers have reported a quicker than expected delivery, with the shoes arriving earlier than the estimated arrival date. Despite the potential for a longer wait time, customers have generally expressed satisfaction with the shipping process. They appreciated that they were made aware of the potential for a long shipping time upfront and were pleased with the careful packaging of the shoes.
What Customers Are Saying On Amazon
Summary of positive reviews
- FitVille shoes exceed expectations with amazing fit and support.
- They are available in wider sizes, which is great for people with wide feet.
- The shoes are lightweight with good traction and are very comfortable.
- They are durable and great for walking long distances.
- The shoes are affordable and offer great value for money.
Summary of complaints
- Glue used to attach the sole to the shoe can fail, causing the sole to become loose.
- Lack of room in the shoe to add extra support in the form of an add-on insole.
- Issues with the laces, such as missing plastic tips and difficulty in adjusting them.
- Shoes do not last long for those who run every day.
