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What is Poshmark?
Poshmark refers to the online or app-based marketplace that specializes in offering second-hand or new items. These items cover the fashion niche, beauty niche, pet niche, and homeware products. You can find anything for men, women, and even kids. The products you can get include shoes, clothing, jewelry, bags, glasses, hats, kitchen accessories, etc.
Poshmark came into being in 2011 as a big online marketplace with headquarters in Redwood, CA, USA. You can buy as well as sell on Poshmark with a simple signup or by linking your FB/apple account. There are multiple brands of products you can find on Poshmark, such as Starbucks, Stanley, Disney, Nike, Free People, Lululemon, and thousands of other brands. So far, as per Poshmark stats, it has a wide user base of over 80 million. For every second, a sale takes place on the main platform.
Pros & Cons for Customers
Pros
- You can get incredible deals for home goods, pre-loved accessories, clothing, etc., at unmatchable discounts in comparison to retail.
- There are endless options on variety at Poshmark. You can even get vintage and unique items that are unavailable in stores.
- Poshmark caters to personalized social shopping experiences by promoting interaction with sellers through offers and comments.
- The protection system of Poshmark ensures the provision of quick dispute resolution and guaranteed authenticity.
Cons
- Higher shipping costs, especially for big and bulky items
- Besides the existence of authentication services, authenticity is not guaranteed for every product
- You may need to experience longer wait times. This totally depends on the seller
- A hectic negotiation process can overwhelm many buyers
Pros & Cons for Sellers
Pros
- You do not need to pay any fee to list your items or products
- Highly intuitive interface that caters to hassle-free usage even for beginners
- Offer your products to a wide and well-established user base of millions
- Options exist to share listings, create offers, and host posh parties to double up sales
Cons
- For sales more than $15, the seller needs to pay a commission of 20%, which cuts off your profits.
- To make your account active on Poshmark, you need to input frequent sharing and drive engagement. This requires extra time.
- The presence of millions of sellers creates tough competition
- Sellers may need to bear the shipping cost
Is Shopping From Poshmark Legit or Safe?
Yes, Poshmark is legitimate. It offers you an incredible opportunity to run side hustles and earn extra. The Poshmark regularly posts press releases covering the aspects of transparent financing, company news, partnerships, and conferences.
As the platform caters to both sellers and buyers, there are instances to face scams. Apart from this, unreachability to the customer assistance service further adds difficulties.
The policy of the Poshmark covers protection for common payment scams. Poshmark has the number one rank in the e-commerce category within the USA and 617 ranks globally. The online platform receives 58.9 million visits each month. This shows the level of legitimacy of the Poshmark.
Poshmark Overall Rating
| Review Aspect | Total Rating (Out of 5.0) |
|---|---|
| Returns/Refunds Rating | ★★☆☆☆ 2.0 stars |
| Shipping Rating | ★★☆☆☆ 2.0 stars |
| Quality Rating | ★★☆☆☆ 2.0 stars |
| Sizing Rating | ★★☆☆☆ 2.0 stars |
| Customer Service Rating | ★★☆☆☆ 2.0 stars |
| Overall Rating | ★★☆☆☆ 2.0 stars |
Return & Refund
Poshmark offers an incredible level of protection to its buyers. Suppose the item you ordered does not match the description or never reaches you. Then, in this case, Poshmark offers a full refund. The seller does not receive any funding, and the amount remains in escrow until the buyer confirms the receiving of the item.
If the product is not what you ordered, you have 3 days after delivery to return it or get a refund. For that, you need to upload the images of the item stating the issue on the site or app. After receiving the approval of the return or refund. You have 5 days to ship back the item.
You can only take a return against the following issues:
- Unrevealed damage
- Missing or wrong item
- No authenticity of the product
- The product is far beyond what is described
If you make a payment out of the Poshmark platform, then you are not going to receive a return. In this case, you have to bear all risks on product quality payment, delivery, etc.
Shipping
Poshmark offers expedited shipping on every single item you order. For this shipping, the buyer conducts the payment at a fixed rate of $7.97.
The Poshmark makes use of USPS (United States Postal Service). For low-weight and priority orders, you will get your product within 1 to 3 days. On the other hand, for heavy or electronic items, expect a delivery time of 2 to 5 days. Please note that the seller conducts the shipping cost for a product having a weight higher than 5 pounds.
Apart from this please take into consideration that any unexpected issue may delay the delivery time for up to 2 weeks.
Poshmark Customer Service
Poshmark customer service is one of the state of the art. Besides reaching them every time, Poshmark established a support section. This section covers FAQs on all issues and their solutions that a buyer or seller can face. The issues cover the section of selling, buying, sales tax, account creation or setup, etc.
In case you don't find the solution to your problem, you can go to the Contact Us tab of Poshmark. There are three different sections: one for law enforcement, one for contact for copyright issues, and one for general assistance. There is also a physical address listed on the Contact Us page. In short, Poshmark offers its buyers and sellers good customer care service.
Quality
The quality of the product you are getting varies and depends on the seller from which you are making a purchase. It also depends if you are getting a new or second-hand product. There are a plethora of reputable brands that offer a series of products.
If you are getting a new product, then rest assured that the product is of higher quality. It can withstand the associated warranty in terms of rough and tough usage. Each product or item has specific characteristics. You can read out the listing description of the product you want to purchase to get familiar with features and offerings.
Sizing
Poshmark caters to a wide variety of sizes for various products. To access the right size, you need to go to the account tab. From there, select your type and category. This reveals all the sizes in which that specific item is available. Some of the key sizes you can retrieve from Poshmark are:
| Chest | Waist | Hips | US | US (letter named) |
|---|---|---|---|---|
| 31.5 32 | 23.5 24 | 34 34.5 | 0 | X-Small |
| 32.5 33 | 24.5 25 | 35 35.5 | 2 | X-Small |
| 33.5 34 | 25.5 26 | 36 36.5 | 4 | Small |
| 34.5 35 | 26.5 27 | 37 37.5 | 6 | Small |
| 35.5 36 | 27.5 28 | 38 38.5 | 8 | Medium |
| 36.5 37 | 28.5 29 | 39 39.5 | 10 | Medium |
| 37.5 38.5 | 29.-30.5 | 40 41 | 12 | Large |
| 39 40 | 31-32 | 41.5 42.5 | 14 | Large |
| 40.5 41.5 | 32.5-33.5 | 43 44 | 16 | X-large |
| 42 43.5 | 34-35.5 | 44.5 46 | 18 | 1X |
| 44 45.5 | 36.37.5 | 46.5 48s | 20 | 2X |
