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LightInTheBox

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What is LightInTheBox?

LightInTheBox, established in 2007, is an international online retailer that ships products straight to customers globally. Operating without any physical locations, LightInTheBox interacts with its customers through its websites and mobile apps. The company provides a diverse range of products, including clothing, wedding dresses, home and garden items, shoes and bags, beauty products, electronics, toys, lights, and other products.

Is LightInTheBox legit?

Absolutely, LightInTheBox is indeed a legitimate business. It falls under the umbrella of LightInTheBox Holding Co., Ltd. The company's main office is based in Singapore, but they also operate from other locations including California, Shanghai, Shenzhen and Beijing.


LightInTheBox Clothing Reviews

LightInTheBox Men’s Shirts Reviews

lightinthebox mens shirt review

  • Size: S-3XL
  • Price: $10-$50

LightInTheBox Men's Shirts offer a diverse range of styles to cater to every man's wardrobe needs. Whether you're looking for casual shirts, Hawaiian shirts, or dress shirts, this brand has got you covered. The size range is inclusive, offering sizes from small to 3XL, ensuring a suitable fit for all body types. The price point is also quite reasonable, with shirts ranging from $10 to $50.

Verified review: “Great shirt. Fits perfectly, nicely crafted and feels strong. Perfect for spring and summer.”

LightInTheBox Dresses Reviews

lightinthebox dress review

  • Normal Size: S-XXL Plus Size: L-5XL
  • Price: $12-$70

LightInTheBox offers a diverse range of dresses from party dresses to casual and sweater dresses. The sizes available range from small to double extra-large. Moreover, the brand also provides plus-size options, ensuring everyone can find a fit. The price range is quite affordable, with dresses priced between $12 and $70.

Verified review: “Such an amazing dress! The tassels are really fun and the no-sleeve style is great for hot weather. The solid color is bright and the short length is spot on. I felt bold and attractive wearing it to a party.”

LightInTheBox Sweaters Reviews

lightinthebox sweater review

  • Size: S-5XL
  • Price: $15-$50

LightInTheBox offers a diverse range of sweaters, catering to a wide variety of styles including vintage, casual, and basic. The brand provides a broad size range from S to 5XL, ensuring inclusivity for all body types. The price range is also quite affordable, ranging from $15 to $50.

Verified review: “A really good sweater that's like a thin, tightly knit cotton. The thickness is just right. It has a nice design and fits well. It's a straight cut. I suggest it. However, I had to let it air for a day to remove wrinkles and a slight smell.”


LightInTheBox Shipping Policy

LightInTheBox offers global shipping services, delivering its products to more than 200 countries and regions. They provide standard and expedited shipping options.

Does LightInTheBox Offer Free Shipping?

No, the company does not offer free shipping.

The shipping fee is dependent on several factors like the type of item(s) you're purchasing, the destination address, and your chosen shipping method. This means the shipping cost can differ from order to order.

To illustrate, in a personal shopping experience, the cost of shipping two dresses to New York amounted to approximately $20.

lightinthebox shipping fee

How long does LightInTheBox take to ship?

There have been a few negative reviews regarding prolonged delivery times. Delivery can take anywhere from 3-5 business days to over 15 business days, contingent on the selected shipping method.

Typically, for customers located in the U.S., the delivery time is approximately 7 days.

Where does LightInTheBox ship from?

LightInTheBox shipps its products from China. However, to facilitate prompt delivery, the company also maintains warehouses in North America and Europe. Depending on your location, your order will be shipped from the nearest warehouse of the supplier responsible for your order.

What’s LightInTheBox Return Policy?

LightInTheBox offers a return policy that allows you to return any product you're not satisfied with within 7 days of receipt, as long as it remains in its original, brand new condition.

However, it's important to note that the cost of return shipping will be your responsibility. The refund will only cover the cost of the item, not the shipping fees.


LightInTheBox FAQs

The company was founded in 2007 and is headquartered in Beijing, China.


LightInTheBox Reviews

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    Lyla
    Sep 19, 2023

    Oddly enough, one of my ordered items got switched on its own after a few days, but the customer service was super helpful, big thanks! The products also came fast and I didn't have to pay any customs fees (phew...). Interestingly, the item I expected to be poor quality was great and the other way around...but not always...overall, my shopping experience was good and I'll order again when the shipping cost drops a little;-)

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    Julia
    May 30, 2023

    My first purchase didn't go well, all the items were too tiny. I didn't realize that the sizes listed aren't always accurate. But the customer service was amazing, so I decided to buy again. Any size issues this time were on me. By the third attempt, we finally got it right (though the leg lengths were still too long, but that's fixable). Just keep in mind, size charts can be misleading. You should order 2 - 3 sizes bigger than your usual, especially for cotton blend items, as they tend to shrink.

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    Sarah
    Aug 16, 2022

    I bought items in the right sizes as I wanted and I'm excited to buy more in the future. I used personal items like clothes and I'm eager to order more. I'll soon be telling my family and friends to shop here as they have everything. Thanks again, their prices are good, they have great deals, payments are safe and secure, and they always have a wide range of products.

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    Ariana
    Jun 6, 2022

    The beautiful hat I ordered came just in time for a wedding. But, it was stuffed into a box that was too tiny. It's now wrinkled in many spots and folded like a cowboy hat. I quickly reached out to customer service. They offered a little discount, but I said no because the hat looks terrible and I can't wear it. Now, they're telling me I have to send it back to China using only tracked Royal Mail, which will cost nearly as much as the hat itself.

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    Ariel
    Nov 1, 2021

    I bought hair extensions from this place. They're not genuine human hair but the quality is okay. They don't get knotted quickly and the color matched. The length, however, was off. The extensions are thin, break easily, and took a month to get here. If I had known they were shipping from China, I wouldn't have bought them. They do the job, but I wish they were fuller, longer, and had arrived faster.

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    Rylee
    Aug 1, 2021

    I shop at Light in the Box a lot because they have good clothes at cheap prices. Yes, delivery might take a bit, but it's worth the wait.

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    Harmony
    Sep 18, 2020

    I purchased a biking shirt from them and got it 15 days later here in Switzerland. It's truly comfy and pleasant to put on.

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