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What Is Emmiol?
Emmiol is a vibrant, online fast fashion retailer, specializing in women's fashion, offering a wide variety of clothing, accessories, bags, beauty products, and other fashionable items.
One of the remarkable aspects of Emmiol is its dedication to environmental sustainability. Every 24th of the month is marked as 'Emmiol Green Day', during which they pledge to donate $0.1 for every item sold to One Tree Planted, an organization focused on reforestation. To date, their contributions have resulted in the planting of over 20,000 trees.
Is Emmiol Legit?
Emmiol is indeed a legitimate fast-fashion online store originating from China. However, it's important to note that it may not be entirely trustworthy or secure for purchases, given its subpar customer service. Additionally, the process of returning items for a refund or size swap can be quite challenging and expensive.
Emmiol Overall Review
| Aspect | Rating |
|---|---|
| Returns & Refunds | ★★☆☆☆ 2 stars |
| Shipping | ★★★★☆ 3.5 stars |
| Quality | ★★★☆☆ 3 stars |
| Size | ★★☆☆☆ 2 stars |
| Customer Service | ★★☆☆☆ 2 stars |
| Overall | ★★★☆☆ 2.5 stars |
Emmiol Return & Exchange Review
★★☆☆☆ 2 stars
As mentioned earlier, shopping at Emmiol might not be the safest choice, mainly because of their tricky return process. Their customer service isn't very helpful when it comes to handling return requests. Even if they approve a return, customer will end up paying high shipping costs to return the items, especially because they need to be sent back to China. The returning cost may be higher than the products themselves.
What’s Emmiol return policy?
Emmiol allows dissatisfied customers to request a return within 30 days of receiving their order. To initiate a return, customers should email their concerns or suggestions to [email protected].
The customer service team will then provide the return address. However, it is worth noting that customers will be responsible for all return shipping costs.
In instances where Emmiol is found to be at fault for the dissatisfaction, the company will permit a return for either a refund or an exchange. Once the return item is received, the company will take responsibility for sending a replacement item free of charge or offering compensation.
To ensure a smooth return process, all returned items must be in brand new condition, not used or worn, not washed, and they must still have all original tags. Additionally, the original packaging must be intact.
Emmiol's return policy seems to be a point of contention for many customers, as it has been deemed less than satisfactory. Many customers complaint that the brand is rather reluctant in providing a return address and suggests customers accept partial refunds while retaining the unsatisfactory items, despite their website claiming to offer full refunds.
Additionally, the refund procedure proves challenging, as customers often find themselves needing to send multiple emails to secure permission for returning a product.
Emmiol Shipping Review
★★☆☆☆ 2 stars
Emmiol provides free standard shipping on orders over $69.
| Shipping Method | Shipping Time | Orders | Costs |
|---|---|---|---|
| Expedited Shipping | 5-10 | $200+ | FREE |
| $120.00 - $199.99 | $11.00 | ||
| $59.00 - $119.99 | $17.00 | ||
| $0.00 - $58.99 | $23.00 | ||
| Standard Shipping | 7-13 | $69.00+ | FREE |
| $35.00 - $68.99 | $4.00 | ||
| $2.00 - $34.99 | $8.00 | ||
| $0.00 - $1.99 | $15.00 |
Emmiol's shipping process seems to have room for improvement, according to feedback from shoppers. Many have pointed out that the wait time for deliveries can be quite lengthy, with some even waiting upwards of a month to lay their hands on their fashion finds. Additionally, communication from the brand during the shipping period appears to be a bit hit and miss, leaving customers in the dark about the status of their orders. To add to the frustration, there have been cases where orders arrived incomplete, with missing items causing further disappointment.
Emmiol Quality Review
★★☆☆☆ 2 stars
Emmiol, unfortunately, falls short when it comes to product quality. Numerous customers have expressed their disappointment, citing poor quality as a recurring issue. The products received often do not match the advertised descriptions on the website, leaving customers feeling misled. To make matters worse, some customers have received items that arrived with stains and in overall poor condition. The fabric used for the clothing has been widely criticized, being described as cheap and shiny. These quality concerns have left customers feeling unsatisfied with their purchases from Emmiol.
Emmiol Sizing Review
★★☆☆☆ 2 stars
Simply click on the 'Size Guide' button available on each product page to access detailed measurements provided in both centimeters and inches. This guide will assist you in determining the perfect fit by explaining how to take accurate measurements.
Numerous customers have expressed dissatisfaction with receiving items that do not fit properly. Many have encountered issues where the items are either too big or too small. This problem is further exacerbated by inaccurate size charts provided on the website, which have left customers confused and unsure about which size to order.
Emmiol Customer Service Review
★★☆☆☆ 2 stars
- Email: [email protected]
- Phone call: +(1)-833-9103-100 [9:00 AM - 18:00 PM (GMT-5)] + 44 (20) 38077021 [9:00 AM - 18:00 PM (GMT-5)]
Emmiol's customer service has received negative feedback from customers, who describe it as terrible. The main issues reported include slow responses and a disregard for the company's own policies. Customers have expressed frustration with having to constantly follow up for refunds and having to send multiple emails before their concerns are addressed. In some cases, customers have even claimed that the customer service is non-existent and unethical.
Emmiol Bestseller Reviews
Raglan Contrast Color Slim Long Sleeve Tee
Price: $16
Fabric Content: Polyester
This classic design features a flattering slim fit that accentuates your physique, while the contrast color design adds a stylish twist. Crafted for comfort, it's perfect for everyday wear. Priced at only $16, it offers exceptional value for a high-quality, fashionable piece.
Helpful Review:
"The shirt is comfortably flexible and I'm fond of its design. It appears to be well-crafted. It's lightweight but not see-through, making it a great choice for hot weather."
Lace Trim Slit Floral Maxi Dress
Price: $26
Fabric Content: Polyester, Spandex
Embrace the spirit of summer with this bodycon silhouette dress. The high leg split detailing adds a seductive touch, while the lace panel along the chest provides a hint of romance. The adjustable shoulder straps ensure a perfect fit, and the allover floral print design exudes a cheerful, vacation-ready vibe. Perfect for beach parties, summer outings, or just a casual day out in the sun.
Helpful Review:
"It's really comfortable, fits perfectly, and can be adjusted. The quality is decent, nothing to complain."
Is Emmiol worth buying?
In response to your inquiry, it's important to consider that the value aligns with the price paid. If you expect durable, long-lasting clothing, Emmiol may not meet your criteria. Nevertheless, if you're seeking reasonably priced fashion items of good quality, Emmiol could be a suitable option for you.
Emmiol Alternatives
Chicwish: an online store that offers a wide range of stylish and affordable clothing options, including dresses, tops, swimwear, or even plus-size clothes.
Rosegal: an up-and-coming fast-fashion retailer, known for its trendy yet reasonably priced clothing.
StyleWe: an online fashion hub that showcases a plethora of women's clothing, footwear, and accessories.
