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Echoine

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What is Echoine?

Echoine is an online shopping website that was established in 2016. It is known for its distinct tone and emphasis on the latest fashion trends. Echoine offers a wide range of fashion clothing, shoes, and accessories specifically designed for women. With its unique lines of products, Echoine aims to provide shoppers with a one-of-a-kind shopping experience.

Is Echoine legit?

There's no doubt that Echoine is a legitimate fashion brand. Customers say not only do they receive their orders promptly, but they can also return or exchange items if needed.


Echoine Overall Review

Review Aspect Total Rating (Out of 5.0)
Returns/Refunds Rating ★★☆☆☆ 2 stars
Shipping Rating ★★★☆☆ 3 stars
Quality Rating ★★☆☆☆ 2 stars
Sizing Rating ★★☆☆☆ 2 stars
Customer Service Rating ★★★☆☆ 3 stars
Overall Rating ★★☆☆ 2.5 stars

What’s Echoine Return & Exchange Policy?

Echoine offers a 30-day return and exchange policy from the date of purchase. If you find that an item is not meeting your expectations, you can contact Echoine within this timeframe.

However, certain items such as beauty products, gift cards, bodysuits, lingerie sets & sleepwear, swimwear, underwear (including women's shapewear and body shapers) are not eligible for return or exchange. Additionally, final sale items and outlet items cannot be returned.

Customers are responsible for return shipping costs, but Echoine provides a gift card equivalent to the return shipping cost.

Customers have reported that the refund process can be lengthy and may require multiple email exchanges. Even after returning items promptly and receiving confirmation of receipt from the company, refunds may still be pending.

What’s Echoine Shipping Policy?

How long does Echoine take to ship?

Echoine offers free standard shipping for orders that exceed $24.99. Once an order is placed, it generally takes Echoine about 2-3 days to process the order before it is ready for shipment.

Shipping Methods Shipping Time Costs
Standard Shipping 9-14 Business Days US $4.99
Free (orders over US$24.99)
FedEx/DHL 7-10 Business Days US $12
Outlet items 2-5 Business Days US $4.99

Where does Echoine ship from?

Echoine, a Chinese company, ships its products from their warehouses located in the United States.

It is likely that, similar to other Chinese fast fashion brands, Echoine produces its clothing in China and subsequently transports them to warehouses in the United States. From there, the products are shipped to the nearest warehouse to the customer's address before being delivered to their doorstep.

Is Echoine Good Quality?

From the feedback gathered, it appears that Echoine's product quality leaves much to be desired. Many customers have expressed their dissatisfaction, citing issues such as subpar craftsmanship and flawed stitching. The material used in the items also seems to be of inferior quality.

Furthermore, there have been complaints about the products not matching the advertised images, raising concerns about possible false advertising.

Some customers even reported receiving items like heels that were noticeably pre-worn and scuffed, instead of new as expected. The actual products also varied considerably from their online images in terms of pattern and structure. Therefore, it's safe to say that Echoine's quality is questionable based on these customer experiences.

Are Echoine Clothing True to Size?

It seems there might be a bit of discrepancy regards the sizing of Echoine Clothing. Some customers have found that the clothes run larger than expected, with they even having to downsize by one or two sizes. To avoid any sizing mishaps, Echoine provides a detailed size chart for each product on their page. It's suggested that you take the time to review this chart and also read through the reviews of other customers for their sizing recommendations before making your purchase.

How to Contact Echoine Customer Service?


Echoine Alternatives

While shopping from Echoine may not be the safest option, there are numerous other women's clothing brands that offer similar, affordable styles but with a higher standard of quality. So, it's worth exploring these alternative brands before making a purchase:

Jurllyshe: an online fashion retailer that offers a variety of trendy clothing and accessories. Originally known as AfricanMall, the brand focuses on providing stylish and fashionable apparel for women, with a particular emphasis on catering to the diverse body shapes and sizes of Black women.

SheIn: a popular online fast-fashion brand from China, famous for its super budget-friendly clothes. They sell a wide variety of items, including women's clothes, accessories, shoes, and even clothes for kids and men.


Echoine Reviews

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    Alexa
    Dec 18, 2023

    I placed an order for two products. The first arrived as anticipated, but the material was disappointingly shoddy and of substandard craftsmanship. After persistent efforts to secure a refund for the second item, which involved numerous email exchanges over several weeks, it finally arrived. Echoine assured me that upon returning the merchandise, a refund would be processed. I expedited the return at my own expense within a day, and they acknowledged receipt of the returned goods. However, my refund is still pending. In response to a dispute I initiated, Echoine proposed that I withdraw the claim in exchange for a refund, yet I have received no further communication from them. The items themselves were unsatisfactory, lacking proper tags, featuring flawed stitching, and coupled with extremely disappointing customer service.

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    Josephine
    Dec 12, 2023

    The customer service experience was extremely disappointing as their replies felt automated, lacking any personal touch. The images displayed on their website are misleading, as they do not match the actual products received, which appear to be sourced from other online platforms. Despite having paid full price for brand-new items, their resolution was to offer a gift card valued at only half the price, which is unacceptable.

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    Angelina
    Aug 21, 2023

    If it were possible, I'd rate this with zero stars. I purchased a pair of cow-print heels, and the delivery time was excessively long. Upon arrival, the packaging was just a ripped plastic bag emblazoned with the company's logo, completely devoid of a box. It was immediately apparent that the shoes were pre-worn, exhibiting noticeable scuff marks, and they were an imitation, not the genuine article. The pattern on the shoes deviated significantly from the online images; the sole was noticeably slimmer, and the heel lacked the elegant arch typical of high-quality heels. I strongly advise against buying from this retailer, as it seems they use deceptive imagery to promote their products.

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    Juliet
    Aug 17, 2023

    The quality is worse than other fast fashion brands, and their approach to returns is quite deceptive. When I sought information on how to return the item, they proposed a gift card valued at 60% of what I paid. I turned it down since the item they sent was so subpar that it wasn't suitable to wear out at all, even if it had fit properly. Once I refused their gift card offer, they ceased all communication with me.

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    Emery
    May 26, 2023

    I've made numerous purchases from this clothing company and have been genuinely pleased with my experience. I'm quite taken aback by all the scam-related comments I've seen. Whenever there's been an issue with an item not arriving, I simply reach out to their customer service. If the item happens to be out of stock, they're prompt to offer me a refund or, occasionally, a gift card that's worth significantly more than the original purchase. Moreover, the quality of the clothing is far from subpar. On the whole, my satisfaction level remains high.

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    Brielle
    Jun 24, 2022

    I've made multiple purchases, including a collection of charming dresses and a selection of eye-catching sneakers, and I'm more than satisfied with my experience. The quality of the dresses is impressive, they're both adorable and crafted with care, while the sneakers are fantastic. Additionally, the customer service has been outstanding.

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