ChicMe

The variety of products is impressive, and the purchasing process is straightforward. The website is fantastic and I appreciate the pricing of the items. The customer service is commendable too. Thanks!

The company's Return Policy page clearly states, "If you're not 100% satisfied with the items you received, please contact us within 14 days upon receiving them to initiate the return process."

In line with this, I reached out to them after receiving a pair of shoes that had been incorrectly labeled. However, my experience was far from smooth. Instead of facilitating the return, they attempted to offer me a discount. They also informed me that I would be responsible for the return shipping costs, a detail conspicuously absent from their return policy. Moreover, their response time was extremely slow, taking days to reply. By the time we were finally coming to a resolution, they informed me that I was outside the 14-day return window.

This experience was incredibly misleading. I would caution against ordering from this company unless you're comfortable with potentially not being able to return items, as that seems to be the actual policy, despite what is stated on their page.

The customer service of this company is extremely unsatisfactory. They consistently have problems with their products and will only inform you about these issues a week after you've placed your order, yet they don't hesitate to charge you immediately.

It's not just one problem, like an item being out of stock as I experienced, but multiple issues keep cropping up. They'll tell you that an item will never be restocked, only to inform you that another item is stuck in their system and can't be added. These are the most ridiculous excuses you can imagine, and coming from a large company, it's frankly laughable.

Their communication is poor, constantly apologizing and asking for patience, but dealing with this company would require the patience of a saint. It's undoubtedly one of the worst companies I've ever interacted with. They claim to offer free shipping over a certain amount, but I've never received free shipping even once. They also use a particularly expensive courier service, which often costs as much as or more than the original order.

Moreover, even when they can't provide the products you ordered, they still charge the same shipping price despite the order being lighter, pocketing the difference. They take over a month to ship when there's a problem and, as I mentioned, they don't inform you about these issues until long after you've placed your order. Don't expect to receive your order in time for a specific season because their shipping is that slow. This company is solely focused on taking your money upfront and providing you with the worst possible online shopping experience!

This company has the most terrible return policy I've ever encountered. I strongly advise against purchasing from them. Attempting to return an item is nothing short of a comedy. I spent two days trying to reach them to no avail. Eventually, I just gave up, which is precisely what they seemed to want. Avoid at all costs.

I strongly advise against making a purchase from Chicme. It's a waste of both your time and money. Their customer service is negligent, responding to your queries in an unprofessional manner, and they prolong the conversation unnecessarily. Furthermore, they refuse to accept returns, which is a reflection of their substandard and disastrous service. I spent 60 pounds on my first purchase from them, but when the order was delayed by two months, they offered to refund only 10% of my money and still deliver the goods. This is utterly disrespectful. Shopping from this company is a grave mistake because they are lacking in proper communication skills and business ethics. They are simply exploiting customers by wasting their time and money. Chicme is a total disappointment and a cause for regret.

My most recent purchase was processed efficiently and arrived in just 14 days. Today, I'm placing another order.

In the middle of August, I placed an order for a summer outfit, which unfortunately didn't arrive. I reached out to PayPal in mid-September and suddenly, the outfit was en route! However, it didn't arrive until October... a summer outfit in winter! I decided to return it, but was met with absurd suggestions to keep it and receive a 20% refund. Despite being cautioned that I'd have to cover the return fee, I proceeded. After they deducted the original postage and insurance, I ended up with only a 50% refund. If I had been properly informed during our earlier interactions, I would have made the decision to keep the outfit. I feel like I've been taken advantage of.

I am now on my 4th consecutive order. The quality is superb and it's definitely worth the price. The customer service via email is commendable, although I do wish there was an option to converse directly over the phone at times. Kudos to the team!

I recently purchased a pair of black rhinestone boots and they've just arrived. They are a perfect fit, the size is accurate, and they look amazing. They are the most comfortable heels/boots I've ever worn! Now, I'm beginning to explore their range of tops. They are so festive and fun, and versatile enough to dress up or down.

Shopping at ChicMe is always a pleasure for me! I remember visiting H&M and spotting the exact same shirts and jackets. However, I decided to return home and shop on ChicMe instead, where I could purchase 10 items for the price of two at H&M or other similar stores. I'm not criticizing these stores, but given the current inflation, ChicMe is where I can save money for my family while still staying stylish. Their customer service is exceptional and they always exceed my expectations. I'm truly grateful for ChicMe. It's important to follow the product size chart and compare it to your own measurements to ensure a perfect fit.

In an instance where I ordered the wrong sizes, they granted me a fair refund. They prioritized my needs and acted swiftly.

My shopping experience was quite disappointing. Although my order arrived on time, it was left outside in a concealed spot, and I was not aware of it. There was no delivery card or email notification about the delivery, forcing me to reach out to customer service for confirmation, who then provided me with a photo. Additionally, the advertised discount was not applied on the website. I found the customer service to be quite unhelpful regarding this issue. I will not be patronizing them again due to these issues and the subpar quality of the clothing.

I was extremely satisfied with the prompt delivery of my order. I particularly value the size charts, everything was a perfect fit.

While I find the shipping cost slightly on the higher side, the exceptional quality of the items cannot be overlooked. They are incredibly stylish and the pricing of the clothes is fair. Overall, it's an excellent shopping experience.

Extremely dissatisfied, the clothing quality was subpar, with one dress even arriving unsewn at the seams. It took almost a month for the delivery to arrive. The tracking information provided was unreliable. Upon contacting the company, they claimed the issue was in the UK, but the package hadn't even reached there yet. Once it did get to the UK, the Royal Mail tracking was accurate and it took four more days to reach my place. The company kept brushing me off and asking for my patience. Apologies, but waiting a month for delivery when the items are needed for a holiday is simply unacceptable.

My experience with customer service was a bit rocky, as it took them a full day to respond and they were unable to provide extensive details regarding the discrepancy between my order status and the projected delivery date. I was disappointed to receive my package later than initially stated. However, I was quite pleased with the quality of the items, which were reasonably priced and durable enough to withstand more than one use.

The team fell short in providing specific reasons for the delay in the shipment, which had already exceeded the estimated delivery date. On a brighter note, they were quite efficient when it came to processing refunds.

So far, it's been fantastic - the ordering process was simple and the size chart was really helpful. Eagerly looking forward to receiving the sweater, hoping it's as stunning as it appears.

I stumbled upon this website and decided to place my first order, even though it's not based in the UK. I took a gamble and was pleasantly surprised by the high-quality product and consistent communication from the moment I placed my order to its delivery. However, I would advise that the delivery can take between 3-4 weeks, so if you spot something you fancy on their website, it's best to plan ahead.

The shipping process was quite lengthy. My three items were delivered in two different packages. The quality of the material was poor and not worth the price I paid. Even SHEIN offers better quality. I wouldn't suggest shopping here. I won't be making any future purchases from this store.

The service I received was quite satisfactory, and the product descriptions were accurate. However, the quality of the clothes was just okay considering their price. Unfortunately, the sizing charts were inaccurate, and some items were shorter than they appeared in the pictures, which was disappointing. I intended to keep all the items, but now I'm in the process of returning them. I did attempt to sell them to a few friends before deciding to return. I'm hoping the return process will be as smooth as the initial service. On a positive note, the packaging was absolutely beautiful.

I highly endorse this seller, the sleepwear set I received was precisely as depicted and of superior quality, all for a reasonable cost. If you're located in the United States, delivery may take a couple of weeks, but it's still quicker than other items I've purchased from China. The product was neatly packaged in a sturdy zip bag bearing the Chic Me logo, and came with a boutique tag. The pearl and heart embellishments are flawless, and I'm in love with the grey leopard print! I wouldn't hesitate to shop here again!

I would definitely endorse this merchant. The pajama set I purchased was precisely as depicted and boasted excellent quality at a reasonable cost. Although shipping to the United States may take a couple of weeks, it was still quicker than other items I've previously ordered from China. The product was attractively packaged in a sturdy zip bag with the Chic Me logo and came with a boutique tag. The pearl and heart applique were immaculate, and the grey leopard print really caught my fancy! I wouldn't hesitate to make another purchase from this store!