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Belk

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What is Belk?

Belk is a department store chain in the United States, originally founded in 1888 by William Henry Belk in Monroe, North Carolina.

It started as a small bargain store and expanded over the years to become one of the largest privately held department store companies in the country, boasting 293 stores across 16 Southern states and a burgeoning online presence.

Belk offers a wide range of products, including clothing, shoes, accessories, cosmetics, home goods, and more, catering to men, women, and children. They have both their own private-label brands and also carry various well-known brands in their stores.

Is Belk legit?

Absolutely, Belk is a legitimate business. This American department store chain has a rich history that spans over 130 years, making it a staple in the retail industry. It's been accredited by the Better Business Bureau since 1949, and proudly holds an impressive A+ rating. So, you can shop with confidence knowing Belk is a trusted and reliable brand.


Belk Overall Review

Review Aspect Total Rating (Out of 5.0)
Returns/Refunds Rating ★★☆☆☆ 2 stars
Shipping Rating ★★★☆☆ 3 stars
Quality Rating ★★☆☆☆ 2 stars
Customer Service Rating ★★★☆☆ 3 stars
Overall Rating ★★☆☆ 2.5 stars

What’s Belk Return & Exchange Policy?

Belk's return and exchange policy allows customers to return most items within 30 days of purchase, either by mail or in-store. However, there are a few conditions to keep in mind. The items being returned must be in their original, saleable condition and have the original tags attached. It's important to note that shipping and delivery fees are non-refundable.

Belk offers self-service return options for convenience, but it's worth mentioning that the return process can be costly and inefficient, and customers need to pack and drop off items themselves.

Some customers have reported unexpected expenses and discrepancies in their refunds. For instance, one customer returned a $38 item but only received a refund of $17, despite the return policy stating that the buyer is responsible for a $9.95 return shipping fee.

Another customer shared their experience of initially spending $22 on the return process, paying an additional $8 for return postage, and ultimately receiving a refund of only $12. These examples highlight the potential drawbacks of Belk's return process, where some customers feel they gained nothing but lost money in the end.

What’s Belk Shipping Policy?

Belk's shipping policy is limited to the United States, including Alaska, Hawaii, and military APO/FPO addresses. Unfortunately, international shipping is not available at the moment.

However, for orders within the eligible regions, Belk offers free standard shipping for orders over $99.

How long does Belk take to ship?

When you choose Standard Shipping, you can expect to receive your items within 3-15 calendar days from the time your order is received.

Order Value Standard Shipping Premium 2-Day Shipping Express Overnight Shipping
$98.99 or less $9.95 $24.95 $34.95
$99.00 or more FREE* $24.95 $34.95
Gift Cards FREE $24.95 $34.95

Are Belk Items of Good Quality?

In recent years, it seems that the quality of Belk's products has taken a bit of a dive, according to customer feedback. Over the past half a decade or so, shoppers have reported a noticeable drop in the quality of the items they've purchased. Particularly, Belk's own in-house brands, which are primarily sourced from less-than-stellar Chinese manufacturers, have come under fire for their subpar quality.

How to Contact Belk Customer Service?


Belk Bestsellers Reviews

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Belk Dresses Reviews

belk dress review

Whether you're hunting for a casual day dress, a party-ready cocktail number, a flowy maxi, a trendy midi, or a professional work dress, Belk has got you covered.

The best part? Most of their dresses come with a price tag under $150, with many beautiful options available around the $50 mark. Plus, their size range is inclusive, catering to sizes from XXS to 6XL, ensuring there's something for everyone.

Belk houses a range of renowned brands like Alexia Admor, Lauren Ralph Lauren, Crown & Ivy, among others, offering you diverse options to choose from.

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Belk Jewelry Reviews

belk jewelry review

Belk is a popular destination for jewelry lovers, offering a wide range of styles for both men and women. From bracelets and necklaces to rings, earrings, and watches, they have something for everyone.

The price range for most of their jewelry falls between $25 and $100, making it affordable for those on a budget. However, if you're looking for something more luxurious, their fine jewelry collection features pieces with a higher price range of $200 to $3000.

One standout feature of Belk's jewelry selection is their birthstone jewelry, which adds a special and meaningful touch to any piece. Whether you're shopping for yourself or looking for a thoughtful gift, Belk has a variety of jewelry options to suit every style and budget.

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Belk Perfume Reviews

belk perfume review

Belk offers a wide range of popular perfume brands. From the elegant fragrances of Carolina Herrera to the luxurious scents of Gucci, Dolce & Gabbana, Chloè, MARC JACOBS, and YVES SAINT LAURENT, Belk has something for everyone. Whether you prefer a floral, fruity, or musky scent, you'll find a perfume that suits your taste at Belk. With such a diverse selection of well-known brands, Belk is a go-to destination for perfume enthusiasts looking to find their signature scent.


Belk Alternatives

JCPenney: a department store that offers a wide range of clothing and accessories for men, women, and children. JCPenney is known for its affordable prices and stylish merchandise. They cater to various fashion tastes and offer a diverse selection of brands, ensuring that there is something for everyone. 


Belk Reviews

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    Emma S.
    May 16, 2023

    I have to confess that Belks has undergone a noticeable decline in the past 5-6 years, shifting from being one of the top-tier Southern department stores to offering merchandise of inferior quality and subpar packaging.

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    Megan
    Apr 25, 2022

    Having been a loyal Belk shopper for many years, it's disheartening to witness the decline in their product inventory as they prioritize their in-house labels, which unfortunately are sourced from subpar Chinese companies. The quality of these labels that they now prominently display and price is noticeably poor. This decline has been occurring gradually over the past 5-8 years. While it's true that many American brands are also manufactured in China, they often opt for higher quality cottons and blends, unlike Belk which seems to prioritize lower quality and cheaper alternatives.

    Additionally, their pricing strategy is quite questionable. They constantly advertise "60% Off Specials" and even offer merchandise at 80% off. However, upon closer inspection, you'll realize that the brands and quality of these items are not worth their original prices. It appears that Belk may be facing staffing issues due to lower wages, which could be impacting the overall shopping experience. It's truly disappointing to see that Belk is not the same store it was a decade ago, and I'm saddened to say that I will no longer be shopping there. However, I must admit that they do have some good deals on women's shoes. These shoes are usually inexpensive enough to last for about three months before needing to be replaced. If you're in need of temporary clothing, Belk can still be an option. Just keep in mind that the garments may only last a maximum of 45 days before fading, falling apart, and appearing worn-out.

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    Linda
    Feb 28, 2022

    I purchased a cookware set from Belk, and unfortunately, my experience has been less than satisfactory. During its initial use, the skillet was subjected to a medium heat setting and subsequently suffered burn marks on both the interior and exterior. On a separate occasion, the interior of one of the pots began to peel away, contaminating the food to the point where I had no choice but to discard it. A similar issue occurred with the smaller pot, where the inner coating started to flake off, rendering it unusable and necessitating its disposal. It's truly disheartening to encounter such substandard quality in a product sold by Belk.

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    Olivia H.
    Oct 31, 2020

    I purchased a necklace from a reputed designer for around $200, but unfortunately, it arrived in a tangled and loose state due to inadequate packaging during shipping. To make matters worse, it was enclosed in an unnecessarily large box. I have serious doubts about its authenticity as well. Despite reaching out to the company and opening a case, I have yet to receive any response or call back. I am determined to either return the item or escalate the issue with my bank. This level of service is extremely disappointing and I strongly advise others to be cautious.

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    Gabriella
    May 6, 2020

    I purchased a pair of shoes from this retailer, only to receive them with a security tag still affixed. After returning them for an exchange, I was dismayed to find that the replacement pair also arrived with a security tag. This is completely unacceptable! When I attempted to reach out to their customer service, I was left on hold for over an hour. I am thoroughly disheartened by this experience.

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    Hazel K.
    Dec 14, 2019

    I bought a couple of leggings, but it turns out they were really just footless tights. The images on the Belk website were of poor quality and didn't accurately represent the product. The return process was costly, too. Initially, I spent $22, then had to shell out another $8 for return postage, and in the end, I only got around $12 back.

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