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Is Zenni Legit？
Yes, Zenni Optical is undoubtedly a legitimate online retailer of eyeglasses.
Zenni is renowned for its affordability and extensive selection of frames. The prices at Zenni are incredibly competitive. For instance, if you have a mild prescription that can be met with standard single-vision lenses, you could spend as little as $30 on prescription glasses. The same glasses could cost you upwards of $300 in stores.
With such impressive pricing and a vast array of stylish frames, customers usually purchase multiple pairs at once.
As for the quality, it's important to remember that you get what you pay for. These glasses should not be compared to those expensive pairs. Whether you use them to accessorize an outfit or as backup glasses, they offer excellent value for money.
Another point to note is the shipping time, which typically takes 2 weeks or even longer to receive.
Pros
- Affordable prices.
- Wide selection of frames and colors.
- Easy ordering process.
- Convenient virtual try-on and measurement tools.
Cons
- Average quality, but worth the price.
- The shipping process can be inefficient and slow.
- Finding the perfect fit may be an issue.
Quality
Zenni has made a name for itself in the eyewear industry, offering a wide array of stylish and affordable glasses for everyday wear. Their products are suitable for both fashion-forward individuals and those seeking backup pairs.
The brand's commitment to value is evident in their product range, and their glasses, though not comparable to high-end, expensive alternatives, meet the needs of a significant segment of consumers.
Sizing
Zenni has made a commendable effort in addressing the aspect of sizing in their products, with many customers praising the fit of their glasses. They have employed tools such as a measurement tool and a virtual try-on feature, which have been appreciated by customers for their accuracy and ease of use. But measuring your old glasses for reference is still the best way to ensure a perfect fit.
Price
Zenni's price point is a breath of fresh air in the often exorbitant world of eyewear. The brand offers stylish, quality glasses at a fraction of the cost of traditional optometrists.
Shipping
There seems to be a lack of efficient logistics, with normal waiting period at 2 weeks at least. So patience is what you need here.
Furthermore, the brand's communication regarding order status updates needs improvement to keep customers informed about their purchases.
Customer Service
The brand's customer service appears to be a significant strength, with multiple customers praising their efficient and helpful interactions. The prompt response to issues, such as incorrect prescription or ill-fitting frames, demonstrates the brand's commitment to customer satisfaction.
Who is not suitable for buying glasses online?
For those who have never worn prescription glasses or those with strong prescriptions, buying from your local optician may still be the best option. In physical stores, you have the advantage of trying on frames to see if they fit well. And get instance adjustment if there is any problem.
While Zenni's virtual try-on feature can assist in finding a suitable pair, it does not accurately represent the glasses size on your face. This feature is most effective when you have an old pair of glasses to use as a reference for measurements.
And for people with strong prescriptions, there are more chances that you may feel uncomfortable with online RX glasses, especially when you try to measure your pupillary distance by yourself.
Online Glasses Comparison
| Brand | Prices | Quality | Try-on | Offline Stores | Vision Insurance | Return Window | Refund |
|---|---|---|---|---|---|---|---|
| Zenni | Low | Average | Virtual | × | Not directly, but some vision insurance plans accept invoice copies for reimbursement. | 14 days of receipt | 100% store credit or 50% refund (shipping unreturnable) |
| Eyebuydirect | Low | Average | Virtual | × | Not directly, but some vision insurance plans accept invoice copies for reimbursement. | 14 days of receipt | charge 19$ extra handling fee for free 2-day shipping |
| Warby Parker | Medium | Good | Free Home Try-on | √ | √ | 30 days of receipt | full refund |
| Costco | Medium | Good | In-store/Virtual | √ | √ | returnable only for quality issues, in-store | / |
| LensCrafters | High | Excellent | In-store | √ | √ | 30 days of receipt | full refund |
Which is the best for you?
Zenni & Eyebuydirect
- Budget-conscious people who already have glasses and with weak prescriptions.
- Fashion enthusiasts passionate about eyewear pairing.
You can't go wrong with either, just go for the frames you like.
Warby Parker
- People who care about quality and service, but have budget limits.
Costco
- Eyeglasses beginners or people with strong prescriptions.
LensCrafters
- People who have good vision insurance and value quality and brands.
