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Aqua Huna, the brainchild of Gerry Hu, is a prominent brand in the aquatic life sector, specializing in the import and wholesale of tropical fish. The brand prides itself on its mastery of keeping and shipping aquatic life, a skill that has been honed over many years. As the largest tropical fish importer and wholesaler in the Northwest, Aqua Huna has established a strong presence in the market.
The brand has developed an online store specifically designed to cater to the needs of small businesses and experienced hobbyists. However, they explicitly state that beginners should visit their local pet store, suggesting that their services may not be beginner-friendly and could be better suited to those with a certain level of experience in maintaining aquatic life.
Aqua Huna has a customer-focused approach, offering refunds for Dead on Arrival (DOA) situations. Customers simply need to send an email with a picture of the fish within the first 3 days of receiving their order, and a refund for the purchase price will be issued. This policy demonstrates the brand's commitment to customer satisfaction and their confidence in the quality of their products.
However, it's important to note that the brand does not ship to Hawaii and Washington State. This limitation could restrict the brand's reach and potential customer base.
Overall, Aqua Huna appears to be a reliable and trusted brand in the field of tropical fish wholesaling, with a particular focus on customer satisfaction and quality assurance. Their services, while not tailored for beginners, are aptly suited to small businesses and experienced hobbyists.
