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MyPillow

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MyPillow is an American pillow-manufacturing company based in Chaska, Minnesota, founded in 2009 by Mike Lindell. The company is known for its patented interlocking fill, which is claimed to adjust to individual sleep needs regardless of sleeping position and hold that position all night.

Is MyPillow Legit?

Yes, it is legitimate, but the quality and customer service fail its buyers. And the false advertisement, made BBB revoke their accreditation.

The company MyPillow itself is legally registered, but they don’t have the best reputation. Compared with their own website, Amazon is a better place to try their products.

Myslippers Reviews

myslipper review

MySlippers has received mixed reviews overall, with the product quality and pricing being the main areas of concern. The sizing seems to be inconsistent, with some customers finding their slippers to fit perfectly, while others have reported that their slippers are either too big or too small.

The quality of the slippers has been heavily criticized. The stitching is weak and the soles wear out quickly. Despite claims of durability, their slippers fell apart within a few months of purchase. This is in stark contrast to other brands, such as Lands End, whose slippers can last for years.

The pricing of MySlippers is another area where customers have expressed dissatisfaction. The original prices are high, but they often have sales, leading to the perception that the sales are a marketing gimmick rather than a genuine discount.

MyPillow Sheets Reviews

While some appreciate the vibrant color and generous sizing, many have raised concerns about the quality. The sheets are described as fairly soft, but not as soft as some had hoped. They are prone to wrinkling, with the top always wrinkled, and even immediate removal from the dryer does not seem to mitigate this issue.

The sheets also appear to have a problem with pilling. The bottom sheet started feeling rough after about two months and started pilling everywhere after four months, making it very uncomfortable.

How to Contact MySlippers


MyPillow FAQs

Cannot be washed in washers.

Outside of the slipper:

  • Use the suede protectant upfront for stains and water repellency
  • Use a suede leather brush to clean affected areas.
  • Wipe lightly with a damp cloth

Inside of the slipper:

  • Wipe the soiled area with a damp cloth and dry completely before wearing.

The customer service at MyPillow is quite poor. Customers find themselves stuck in a seemingly endless loop of hold music, for hours on end. The company's ChatBot is described as ineffective, failing to understand or respond to common customer service terms like "Refund", "Return", and "RMA".

Many customers have shared similar frustrations, suggesting that this is a widespread issue rather than an isolated incident. The return process is described as convoluted and time-consuming, leading some to question the company's intentions.

The experience leaves customers feeling disrespected and as though their time, money, and loyalty do not matter to the company.

Despite facing a multitude of legal challenges, Mike continuously asserts that his company will not close its doors. However, the future remains uncertain. Time will ultimately reveal the fate of his business.

Wash

  • Cold or Warm on a regular cycle (not delicate)
  • Use any detergent.
  • Do not use fabric softener.
  • Top Loading Machines
    • Place 2 pillows in the washer to balance. If only 1 pillow, balance with towels.
  • Front Load Machines
    • Wash pillows with a full load of laundry.

Dry

  • Tumble dry with heat.
  • No dryer balls or fabric softener.
  • Use extra spin cycles to lessen drying time.
  • Do not worry about over-drying.

MyPillow Reviews

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    Avery
    Nov 15, 2023

    While I find Mike to be a good person, I am quite dissatisfied with the MySlippers. They are the most uncomfortable slippers I have ever worn. They are too small, with one being slightly smaller than the other, and they are not made in the USA but in Cambodia. Within a month, the gel pad inside the slipper became misshapen, making it feel like I'm stepping on a ball. Additionally, the return policy requires the customer to pay for return shipping. My $14 slippers from Walmart, which I've had for over a year, are much more comfortable than these. This was my first purchase from Mike and based on this experience, I doubt I will be making another. This has been a disappointing experience.

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    Sofia
    Oct 18, 2023

    I purchased a split king giza dream sheet set from My Pillow. Regrettably, My Pillow's split set comes with a California King flat sheet which is not a good fit for my king bed. I reached out to customer service but they couldn't provide a solution. There's no alternative way to purchase a split set and they don't sell the flat sheet separately. The California flat sheet is excessively long and lacks the necessary width! It's quite exasperating!

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    Elizabeth
    Sep 26, 2023

    We purchased sheets from My Pillow. Unfortunately, they are not visually appealing. This is not a comment on their quality, but they consistently remain wrinkled despite multiple washes. We reached out to MyPillow for a refund, but they deducted $9.98 for a return shipping label due to the elapsed time since purchase. Based on this experience, I wouldn't purchase from MyPillow again nor would I recommend them to others.

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    Emily
    Sep 14, 2023

    These slippers are the comfiest I've ever worn when I first put them on. However, like many others, my right slipper broke and the inner stuffing began to leak from the tear, which kept getting bigger even after I tried to fix it with duct tape. They're only 5 months old, making them the least durable moccasins I've ever had. It's really disappointing!

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    Evelyn J.
    Aug 10, 2023

    I am shocked at how terrible this experience has been. We paid $110.17 for two pillows. Not only is the quality of the pillows very poor, but the customer service has been even worse. The pillows arrived with snags in the fabric and the filling is extremely lumpy (see photos). The customer service rep was rude, dismissive and said that because of the snags they would allow us to exchange, but if we wanted to return we would have to pay for return shipping.

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    Victoria
    Aug 9, 2023

    I'm finding it hard to articulate, but this pillow is truly amazing. I've tried numerous pillows and this one stands out. The fact that it's easy to wash and dry is a big plus. It might require a bit of adjustment to get it into the perfect shape, but once you do, it's absolute heaven. There's not much difference between the medium and skinny sizes, but both are suitable for us.

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    Scarlett
    Jul 11, 2023

    Just to be brief, I'm a light sleeper and I highly value good pillows. I tested out a pair of My pillows in Queen size. The first few nights were fine, but by the third or fourth night, I began to wake up with headaches nearly every morning. After less than two weeks, I reverted back to my old pillows, which are three years old and were purchased from Bed, Bath and Beyond, and the headaches ceased. My pillows just didn't work for me.

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    Abigail
    Jun 15, 2023

    The pillows are not suitable for machine washing as promoted. After washing mine, it became uneven and uncomfortable for sleeping. The claim that these are the best pillows for sleeping seems misleading.

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    Ella
    Jun 13, 2023

    My wife and I have bought a few products from My Pillow. We found the topper to be just okay, not as comfortable as we had hoped. We also bought slippers, but they seem to be a couple of sizes too small. This might be due to the way the slippers are made. I ordered the largest size available, a 13, but it was still too small. The customer service wasn't helpful either. The representative said there was nothing the company could do. As a result, we decided not to buy from them again. We wish the company well, but we won't be supporting them anymore.

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    Chloe
    Jun 10, 2023

    I'm not criticizing the product (women's moccasin slippers), but rather providing useful information for other customers. I bought my usual size as suggested. The left slipper was a perfect fit and very comfortable, but the right one kept slipping off my heel when I walked. (My right foot is a bit smaller than the left, but the difference is not usually this noticeable). The faux fur lining felt too warm for a 95-degree summer day. As a senior citizen, I'd caution others that the slippers are heavily padded. This makes it hard to get a sense of the floor, unlike sneakers or other less padded shoes. The padding is supposed to add comfort, but I feel Mike Lindell should reconsider this feature for seniors who need to feel more stable when walking. I've returned the slippers and received a full refund, but had to pay $8 for UPS pickup.

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    Grace
    Nov 22, 2022

    I was optimistic that my extensive and costly hunt for the perfect pillow would conclude after buying two of these medium fill pillows. Unfortunately, I was mistaken. Initially, the pillow feels extremely cozy, but the stuffing slowly shifts to the top and sides, providing no support. I find myself waking up multiple times at night to fluff it back up. It's not worth the investment.

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